Features
From exclusive tours inside top organisations, to interviews with industry experts and opinion pieces written by quality innovators, read the latest features to improve your knowledge and understanding.
The power of benchmarking
Andrew Ward CQP MCQI outlines benchmarking as a business improvement tool, outlining the benefits and the potential pitfalls.
Through the lens of the auditee
(Ben) Ho Bun Chan CQP MCQI offers audit insight from the other side of the table, examining how an organisation undergoing ISO certification for the first time can get the best out of the process.
Organisational factors reducing quality standards
Associate auditor S Sowrirajan, Accountable Manager at Lakshmi Machine Works in India, examines the factors that can have an impact on quality standards in an organisation.
Importance of audit in aviation maintenance
Associate auditor S. Sowrirajan takes a closer look at the importance of regular audits in the highly regulated aviation maintenance sector.
Enhancing global transparency
In late October, it became mandatory for all accreditation and certification bodies to upload information relating to management systems certifications to the IAF CertSearch database. We speak to Nigel Johnston, CEO of Quality Trade, which developed the database, about the value CertSearch offers to organisations.
Use of AI in third-party certification processes
Ian Rosam CQP MCQI, Chief Product Officer at DeepFathom and a member of the CQI's Audit special interest group, takes a closer look at how artificial intelligence has been integrated into UKAS-accredited certification processes.
IWA 48: A new benchmark in ESG implementation
Management consultant Oluwafemi Adare CQP MCQI, a member of the Sustainability special interest group, explains the significance of the recently published IWA 48 for quality professionals.
12 ways the oil and gas sector makes quality work
Govind Tiwari CQI MCQI explores the role of quality in the oil and gas sector, and outlines why standards, compliance and risk management are its bedrock.
Developing a quality career
We catch up with Catriona Large, Quality and HSE Advisor at CGG, winner of the Emerging Talent category at the CQI’s International Quality Awards 2023.
When the auditor becomes the auditee
Mark Walsh CQP MCQI takes a closer look at what issues auditors should be aware of when they become the auditee.
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