Features
From exclusive tours inside top organisations, to interviews with industry experts and opinion pieces written by quality innovators, read the latest features to improve your knowledge and understanding.
Corrective action responses following internal audits
Andy Nichols looks at whether the time frames for responding to an audit nonconformity with a corrective action plan are necessary – or correct.
Learning globally recognised skills
As part of a series of articles on different quality qualifications, Jayne Nixon PCQI, Quality Support Manager at Unipart Rail, UK, outlines her experience of undertaking the Level 4 Quality Practitioner Apprenticeship course, studying with Whyy? Change.
The Hawthorne effect
If the outcome of an audit is influenced by the very act of carrying out the audit in the first place, how can we ever ensure accuracy? Welcome to the paradox that is the Hawthorne effect.
Auditing – start as you mean to go on
How can auditors ensure that their work is a meaningful and positive experience for the auditee? IRCA Principal Auditor Ryan Renard CQP MCQI takes a closer look.
Hierarchy of improvement
Jessen Yeoh CQP MCQI, an IRCA Principal Auditor and a principal advisor at P Excel Advisory in Melbourne, Australia, draws on ISO 9001 to outline the ‘hierarchy of improvement’.
Planning audits using Quality 4.0
Divine Ashu, an IRCA-certified Lead Auditor in Cameroon, looks at the importance of Quality 4.0 in auditing.
Arming the quality professional
Should quality professionals be seen only as the enforcers of quality? Paul Vaughan CQP FCQI outlines the key role of open communication to avoid problems before they occur.
Developing a quality career
We catch up with Catriona Large, Quality and HSE Advisor at CGG, winner of the Emerging Talent category at the CQI’s International Quality Awards 2023.
How to write clear and effective requirements
Principal auditor and Security Assurance Manager Dale Rollinson outlines the need for writing clear and effective requirements.
Calibration – an essential process
IRCA-certified Lead Auditor Gautam Kumar Maiti PCQI examines the importance of ensuring correct calibration of all instruments at the start of a project.
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