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Features

From exclusive tours inside top organisations, to interviews with industry experts and opinion pieces written by quality innovators, read the latest features to improve your knowledge and understanding.

It all starts with study

Published: 9 Jun 2021

Mitch Beedie, a freelance researcher/writer, suggests a study, decide, plan, do (SDPD) cycle.

Psychology in quality

Published: 31 Oct 2017

David Straker, CQP, MCQI, shares his personal experience in linking psychology with the quality profession (PinQ).

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