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Features

From exclusive tours inside top organisations, to interviews with industry experts and opinion pieces written by quality innovators, read the latest features to improve your knowledge and understanding.

Best of the CQI eLibrary: root cause analysis

Published: 30 Mar 2017

Organisations are encouraged to use root cause analysis to identify errors and implement preventative action. We highlight five top articles to help you better understand root cause analysis.

Auditing for improvement

Published: 27 Sep 2016

Dan Kent, CQP FCQI, Head of Quality at Lloyd’s Register, explains how internal and external auditors can benefit from the CQI's Profession Map and drive improvement.

​NHS in the spotlight

Published: 9 Aug 2016

Andrew Corbett-Nolan on why NHS organisations need to share best practice in order to improve their service.

Member case study: what counts as CPD

Published: 9 Aug 2016

Chartered Quality Professional Colin Duguid explains why any learning activity that enhances your competence and professionalism can be recorded as CPD.

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