Features
From exclusive tours inside top organisations, to interviews with industry experts and opinion pieces written by quality innovators, read the latest features to improve your knowledge and understanding.
The Hawthorne effect
If the outcome of an audit is influenced by the very act of carrying out the audit in the first place, how can we ever ensure accuracy? Welcome to the paradox that is the Hawthorne effect.
In conversation with Steve Cadigan
We talked to HR strategist Steve Cadigan about how best to cope with the rapid changes that organisations are seeing right now.
The effectiveness of corrective action in the construction industry
K. Amarnath takes a look at the effectiveness of corrective actions, especially in the construction industry where tackling nonconformities is a never-ending challenge.
Exploring hidden dimensions – quality culture and cultural quality
In the first part of a series, Rasoul Aivazi and Richard Brett use stories from their own experiences to explore how Japanese philosophies are intrinsic in quality.
12 ways the oil and gas sector makes quality work
Govind Tiwari CQI MCQI explores the role of quality in the oil and gas sector, and outlines why standards, compliance and risk management are its bedrock.
The (martial) art of quality
Dave Treadwell CQP MCQI is a black belt in two different but interrelated disciplines – Six Sigma and karate. He shares his quality journey
Auditing – start as you mean to go on
How can auditors ensure that their work is a meaningful and positive experience for the auditee? IRCA Principal Auditor Ryan Renard CQP MCQI takes a closer look.
Getting on the right flight path for quality
After 30 years as an engineer in the Royal Air Force, followed by 15 years in engineering and quality, Dr Tony Kenneson-Adams reflects on how the RAF’s approach to quality can be applied in civilian life
Making a lasting impact on sustainability
LifeScan Scotland was among the finalists at the International Quality Awards (IQA) 2023 in the Sustainability Impact category, with the organisation’s ONEarth team praised by the judges for its work on a range of sustainability issues.
A quality choice
Abigail Cooper CQP FCQI made quality a choice and worked hard to enter the profession, eventually becoming a CQI Fellow. Learn more about her journey.
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