Features
From exclusive tours inside top organisations, to interviews with industry experts and opinion pieces written by quality innovators, read the latest features to improve your knowledge and understanding.
Not everything can be measured
Can measuring something actually devalue it? Ryan Renard CQP MCQI makes the case.
BS 30416: Menopause support as standard
BS 30416 has been developed by BSI to give guidance on addressing the needs of employees who are experiencing menopause symptoms.
How to address the green skills gap in your organisation?
Gary Ruffhead CQP MCQI examines the role of quality infrastructure in addressing the green skills gap.
Emerging Talent winner shares her journey after the IQA 2022
In the first of a series, we chat to Shauna Davis PCQI, winner of the Emerging Talent category at the 2022 International Quality Awards.
Building a quality culture
A quality culture is at the heart of any successful organisation. Consultant and communication coach Lesley Worthington outlines the key building blocks to achieve it.
Eliminating the costs of poor quality
Vimala Balusamy, CQP MCQI, Quality and Project Management Consultant, India, shares her five steps to help prevent poor quality costs in businesses.
Strengthening customer relationships through quality assurance
Ben Dewison, Specialist Member of The Institute of Customer Service, UK, explains the importance of quality assurance and how it can be used to improve customer relationships.
Setting and applying SMART objectives
Sam Kinch, Quality Management Consultant at qualityinspired.co.uk, highlights the importance of SMART objectives and how businesses should apply them.
The demise of the management representative
Dr Christel Fouche, Health and Safety Specialist and Lead Auditor, shares her experience for performing successful audits under the ISO 45001 standard, and explains how to adapt to changes following the migration from OHSAS 18001.
Creating a 'mental health at work' plan
Jennie Clark, CQP MCQI, Director of Elliem Consulting, UK, provides some advice and guidance to help employers improve the mental health and wellbeing of their staff.
Recommend membership to a colleague and get £25*
1. Fill in a simple form
2. We’ll send them an invite
3. They join CQI or IRCA
4. You get rewarded
Interested in training?
Take this quick quiz and find the training that’s right for you.