
Features
From exclusive tours inside top organisations, to interviews with industry experts and opinion pieces written by quality innovators, read the latest features to improve your knowledge and understanding.

Organisational factors reducing quality standards
Associate auditor S Sowrirajan, Accountable Manager at Lakshmi Machine Works in India, examines the factors that can have an impact on quality standards in an organisation.

Championing quality in Zimbabwe
Tazviona Lois Ngonyamo PCQI, Quality Assurance Executive at Irvine’s Zimbabwe, discusses her journey into quality, having recently become a member of the CQI.

Building a quality career
As part of a series of articles on different routes into quality, we speak to Rob Annels PCQI, who made the move into the quality profession after 20 years in the construction industry.

Challenges of ensuring quality in AI
With artificial intelligence now an established part of our working lives, Damien Tiller explains how quality professionals can ensure quality is baked in when AI processes are implemented.

Use of AI in third-party certification processes
Ian Rosam CQP MCQI, Chief Product Officer at DeepFathom and a member of the CQI's Audit special interest group, takes a closer look at how artificial intelligence has been integrated into UKAS-accredited certification processes.

When quality is crucial
Amarjit Kaur Gill CQP MCQI outlines why it is vital that companies help every one of their employees to see quality as integral to their role.

Give back, get back
As part of our series of Q&As with CQI Fellows, Kristian Hill CQP FCQI tells how the process of regrading to Fellow led to professional and personal gains.

Breaking new ground with innovative digital solution
Among the finalists at the International Quality Awards 2023 in the Digital Innovation category was a Balfour Beatty VINCI team that developed a digital tool to streamline processes for employees on site when breaking ground as part of the HS2 rail project.

Arming the quality professional
Should quality professionals be seen only as the enforcers of quality? Paul Vaughan CQP FCQI outlines the key role of open communication to avoid problems before they occur.

Emma Harrison, a woman of distinction in quality apprenticeship
Emma Harrison PCQI, the first person with a distinction for her end-point assessment, shares her experiences of the Level 4 Quality Practitioner Apprenticeship.
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