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Features

From exclusive tours inside top organisations, to interviews with industry experts and opinion pieces written by quality innovators, read the latest features to improve your knowledge and understanding.

Tazviona Lois Ngonyamo

Championing quality in Zimbabwe

Published: 26 Mar 2025

Tazviona Lois Ngonyamo PCQI, Quality Assurance Executive at Irvine’s Zimbabwe, discusses her journey into quality, having recently become a member of the CQI.

Rob Annels, PCQI, Group Quality Assurance Manager, Special Projects – Fire Remediation, Crest Nicholson

Building a quality career

Published: 2 Jan 2025

As part of a series of articles on different routes into quality, we speak to Rob Annels PCQI, who made the move into the quality profession after 20 years in the construction industry.

Damien Tiller, founder and compliance specialist, TQC

Challenges of ensuring quality in AI

Published: 19 Dec 2024

With artificial intelligence now an established part of our working lives, Damien Tiller explains how quality professionals can ensure quality is baked in when AI processes are implemented.

use of artificial intelligence in third-party certification audits

Use of AI in third-party certification processes

Published: 17 Dec 2024

Ian Rosam CQP MCQI, Chief Product Officer at DeepFathom and a member of the CQI's Audit special interest group, takes a closer look at how artificial intelligence has been integrated into UKAS-accredited certification processes.

Amarjit Kaur Gill CQP MCQI, Global Head of Quality Assurance at BVI Medical Ltd

When quality is crucial

Published: 22 Nov 2024

Amarjit Kaur Gill CQP MCQI outlines why it is vital that companies help every one of their employees to see quality as integral to their role.

Kristian Hill CQP FCQI

Give back, get back

Published: 18 Nov 2024

As part of our series of Q&As with CQI Fellows, Kristian Hill CQP FCQI tells how the process of regrading to Fellow led to professional and personal gains.

Construction workers examine a tablet

Breaking new ground with innovative digital solution

Published: 2 Nov 2023

Among the finalists at the International Quality Awards 2023 in the Digital Innovation category was a Balfour Beatty VINCI team that developed a digital tool to streamline processes for employees on site when breaking ground as part of the HS2 rail project.

Arming the quality professional

Arming the quality professional

Published: 10 Oct 2023

Should quality professionals be seen only as the enforcers of quality? Paul Vaughan CQP FCQI outlines the key role of open communication to avoid problems before they occur.

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