Features
From exclusive tours inside top organisations, to interviews with industry experts and opinion pieces written by quality innovators, read the latest features to improve your knowledge and understanding.
Challenges of ensuring quality in AI
With artificial intelligence now an established part of our working lives, Damien Tiller explains how quality professionals can ensure quality is baked in when AI processes are implemented.
What are we going to do with artificial intelligence?
Artificial intelligence is integral in many sectors, and quality management systems are no exception, says senior auditor Pedro Mejias.
Building a quality culture
A quality culture is at the heart of any successful organisation. Consultant and communication coach Lesley Worthington outlines the key building blocks to achieve it.
ICP's ongoing journey to innovation
The team from the Federal Authority for Identity, Citizenship, Customs & Port Security in the UAE – named as one of two Quality Organisation of the Year winners at this year’s International Quality Awards – was also a finalist for the Digital Innovation Award.
Navigating the rocky road ahead
The European Confederation of Institutes of Internal Auditors has published its annual Risk in Focus report. What are the topics of concern for internal auditors, and how can they support their organisations in key risk areas?
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