
Features
From exclusive tours inside top organisations, to interviews with industry experts and opinion pieces written by quality innovators, read the latest features to improve your knowledge and understanding.

Setting and applying SMART objectives
Sam Kinch, Quality Management Consultant at qualityinspired.co.uk, highlights the importance of SMART objectives and how businesses should apply them.

Risk-based thinking
Luis Alberto Palacios Vásquez, Technical Director at Integral Consulting Group, Guatemala, South America, explains the importance of risk-based thinking during the audit process.

Error-proofing production for medical devices
Anca Thompson, Senior Vice President and Chief Quality Officer at Sanmina Corporation, San Jose, California, explores how medical device manufacturers can error-proof their production process using technology and automation.

Implementing a Team Learning Hour
With most staff still working from home, Karen McDonald, CQP MCQI, Quality Manager at Skanska, UK, talks to the CQI about how her team’s Central Learning Hour is helping Skanska’s staff to stay connected and learn new skills together during the coronavirus pandemic.

The new normal for remote audits
Amy Schewe, CQP PCQI, Quality Manager at Thin Metal Parts in Colorado Springs, US, explains how remote audits can help auditors with conducting successful audits during and after the coronavirus pandemic.

Keeping up with supplier demand
As the coronavirus pandemic continues, Jennifer Feasby, Quality Manager at Hart Biologicals, UK, speaks to Daniel Moore about how the company has continued to supply In Vitro Devices to customers, while tackling the challenges and threats posed by Covid-19.

Keeping business afloat during Covid-19
Suzanne Hill, CQP FCQI, Director and Quality Executive at Assured Quality Improvements Limited, UK, and Chair of CQI Derby and Nottingham branch, talks to Daniel Moore about how she is adapting to new ways of working during the coronavirus outbreak.

Improving product reliability in manufacturing
Dr Louis Redding, CQP FCQI, discusses some useful methods to help improve complex engineering products.

Applying the Deming System of Profound Knowledge
Christopher Chinapoo, Managing Director at Five Star Quality and Justice Associates in Trinidad, explains how Deming’s management principles can be applied to improve business supply chains.

Women in Quality: Samantha Jackson
Samantha Jackson, PCQI, and Quality Assurance at Uniper, speaks to the CQI about her career in quality and how Uniper is helping to bring more gender diversity into the energy sector.
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