
Features
From exclusive tours inside top organisations, to interviews with industry experts and opinion pieces written by quality innovators, read the latest features to improve your knowledge and understanding.

Hierarchy of improvement
Jessen Yeoh CQP MCQI, an IRCA Principal Auditor and a principal advisor at P Excel Advisory in Melbourne, Australia, draws on ISO 9001 to outline the ‘hierarchy of improvement’.

Creating a lasting impact
As part of our series of Q&As with CQI Fellows, CQI Trustee Christopher Chinapoo CQP FCQI tells us about his journey to becoming the first CQI member in the Caribbean to achieve this prestigious grade.

How to write clear and effective requirements
Principal auditor and Security Assurance Manager Dale Rollinson outlines the need for writing clear and effective requirements.

The importance of ESG reporting
Why is ESG reporting so important for businesses? ISO Lead Auditor and Director of Daksyam Group Murugesh Siva explains.

The quality career path of Emerging Talent winner 2019
In this interview we speak to Victoria Derbyshire CQP MCQI, 2019 winner of the Emerging Talent category at the CQI’s International Quality Awards and now a member of the CQI’s Board of Trustees.

How not to audit: Learnings from Audit SIG’s LinkedIn group
Drawing on opinions from members of the CQI Audit SIG’s LinkedIn group, we look at some of the pitfalls to avoid when conducting an audit.

Quality management systems offering sustainable solutions to reduce waste
Murugesh Siva examines how quality management systems can assist in the key areas of managing both industrial and metal waste.

Adding value to audits of management systems
Senior auditor Pedro Mejias outlines five ways in which the audit process can create value to the auditee.

When the auditor becomes the auditee
Mark Walsh CQP MCQI takes a closer look at what issues auditors should be aware of when they become the auditee.

BS 30416: Menopause support as standard
BS 30416 has been developed by BSI to give guidance on addressing the needs of employees who are experiencing menopause symptoms.
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