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Innovation: the great opportunity
The CQI’s fifth Corporate Connect event of the year explored how human design thinking can encourage successful innovation.
A common-sense approach to internal IMS audits
Sponsored article: Alan Grogan, CQP MCQI, shares his six-step model to managing the requirements of auditing integrated management systems.
Services quality vs manufacturing quality – how do you define quality in a service organisation?
Sponsored article: Matt Tizzard explains why quality in services can be difficult to evaluate and shares some tools to help your business improve its quality culture.
IRCA members urged to comment on ISO 19011
Chair of the CQI Standards Panel, Richard Green, explains the CQI’s new Standards Commenting System. There is one month left to share your views on ISO 19011 – Guidelines for Auditing Management Systems.
How to conduct an effective root cause analysis
Mohamed Mohamedi, quality management engineer at Aramco, explains why identifying the correct root cause is crucial to recognising a valid corrective action.
Repositioning the Profession: New ebook reveals quality leaders' secrets
Designed to provide an insight into the successful implementation of quality throughout the business, Repositioning the Profession features interviews with senior leaders from across industry.
Fish Fraud: How the Marine Stewardship Council tackles unregulated fishing
In the early 1990s the impact of overfishing on the marine environment and on seafood supplies was reaching a critical point. This year the Marine Stewardship Council is celebrating its 20th anniversary and the picture is looking far healthier. In an extract from June's Quality World magazine, Dina Patel speaks to supply chain standards director Michael Platt and manager Jaco Barendse to discover how they are leading the sustainable seafood movement.
The cost of rework: Finding the key to improving productivity in construction
Seán Connolly, the quality leader at Expanded, a Laing O'Rourke company, asks whether reducing rework is the key to improving productivity in construction.
Getting value from your supply chain
Bob Hughes, CQP FCQI, explains why an organisation’s products and services are only as good as its supply chain.
Best of the CQI eLibrary: environmental management
Read five of the latest journal articles on environmental management for quality professionals