Repositioning the Profession: New ebook reveals quality leaders' secrets

This five-part series explains how quality professionals can address the governance, assurance, improvement and context of their organisation. Each part of the ebook is available monthly to CQI and IRCA members to download via our Members' Area.

The ebook, authored by Mike Turner of Oakland Consulting, features exclusive interviews with senior quality professionals from a range of public and private sector organisations.

Part one

Knowing your business – the importance of context

The first part of the CQI and Oakland Consulting ebook, Repositioning the Profession, focuses on the importance of organisational context.

Part two

Internal context

The second part of the CQI and Oakland Consulting ebook explores internal context, analysing capabilities, structure and culture.

Part three

Governance - the foundation for success

Read part three of our ebook and learn from the best why the foundation for success is adopting a quality framework for governance.

Part four

Assurance in the 21st century

Senior quality leaders reveal the 10 key components of a modern QMS, in the fourth part of our exclusive ebook for members.

Part five

Improvement in the 21st century

In the final part of our exclusive ebook for CQI members, quality leaders reveal how they approach improvement in businesses large and small.