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A new model for apprenticeships in quality
Nuvia has pioneered a groundbreaking apprenticeship scheme to mould the quality professionals of the future. Quality World magazine speaks to quality manager Ian McCabe, CQP MCQI, about the changing requirements for apprentices and their importance for the future of quality.
Update: ISO 19011 guidance on auditing management systems
Richard Green explains the fundamental changes to ISO 19011:2011
The CQI presents: establishing a culture of quality
The CQI launched the Corporate Connect series with a provocative webinar from CEB on how embedding a quality culture is a £280m question.
Getting value from your supply chain
Bob Hughes, CQP FCQI, explains why an organisation’s products and services are only as good as its supply chain.
Customer loyalty lessons from the new London branch
Natasha Cowan reports on the second London branch event to find out how quality professionals are leading the way in customer loyalty.
How I became a Fellow: Amanda McKay
As part of the CQI’s new Meet the Fellow series, we interview quality advocate Amanda McKay to find out what it takes to achieve this prestigious grade and how she is developing the next generation of quality professionals.
Best of the CQI eLibrary: environmental management
Read five of the latest journal articles on environmental management for quality professionals
Watch: Four TED talks for innovation
Inspiring lectures to help boost your productivity and spark new ideas in your work
Best of the CQI eLibrary: change management
Change management is a major challenge for quality professionals today. We highlight five of the latest articles on change management.
Why ISO 9001:2015 calls for a partnership approach
Lorraine Harrison, CQP MCQI, quality and compliance manager at Global Marine, explains how ISO 9001:2015 puts the focus on a cross-functional approach can help build the right culture