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Improving effectiveness through evidence-based decision-making
Ravindiran Gurusamy, IRCA Certificated Associate Auditor, offers an overview of how evidence-based decision-making can play a vital role in quality management and decision-making.

Standards and nonconformity in the automotive sector
The International Automotive Task Force is reviewing how problem-solving and nonconformity management are covered in the IATF 16949:2016, the global technical specification and quality standard for the automotive industry. What do the trends tell us?

A joined-up approach to building safety
The UK is introducing the most significant reform to building safety regulations in decades, aiming to create a coherent system that defines responsibilities and improves quality across the built environment.

Why quality assurance is a vital ingredient for a UK nutritions business
Cambridge Commodities takes a “no-nonsense” approach to ensuring transparency in its quality operations, says the firm’s Head of Quality and Technical Becky Smith.

Boosting manufacturing recovery with LPAs
At EASE Inc, Chief Executive Eric Stoop says that layered process audits hold the key to greater product quality and a faster manufacturing recovery.

Building trust in food safety auditing
Marie-Claude Quentin, Senior Technical Manager at the Global Food Safety Initiative, explains how it is troubleshooting issues of trust in auditing and certification processes.

Driving clinical improvement in the NHS through audit management
Improvement, Innovation and Effectiveness Lead Tracey Brailsford at Derbyshire Community Health Services NHS Foundation Trust explains how a cloud-based system is helping senior leadership and frontline staff learn from performance and continually improve services for patients.

The benefits of GRAI
Head of Quality Roxann Dawson champions the use of Governance, Risk, Assurance and Improvement (GRAI), alongside other management systems, to help align quality with business strategy.

CQI Hong Kong Branch turns 30
As it celebrates its 30th anniversary, Hong Kong Branch Chairman Ian Streeter CQP MCQI, outlines the achievements of the quality professionals who have been instrumental in the branch’s creation, its growth, longevity and success.

Continuing risk-based audits during a pandemic
Gordon McNeil, IRCA Principal Auditor, has conducted audits globally in a variety of industries, including nuclear, defence, aerospace and civil aviation. He shares his experience and advice on how remote audits can continue to be conducted during the Covid-19 pandemic.