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How to structure your quality team
Kate Armitage, Head of Quality Assurance at Qualsys, puts together her best practice guide for who you should include in your quality team.

The benefits of achieving certification for GDPR compliance
Ray Woodford, UK product manager at SGS, explains what happened at the company's recent event at King’s College, London, on the importance of ISO/IEC 27001 Information Security Management and BS 10012 Personal Information Management in relation to GDPR compliance.

Risk Based Thinking
The International Organization for Standardization (ISO) and the International Accreditation Forum (IAF) have put together an Auditing Practices Group Guidance on: Risk Based Thinking. Read how ISO 9001 – Quality management can address risk planning in your organisation

Meet the new Fellows
Three of the CQI’s latest members to regrade as Fellows talk to Alicia Dimas about the reasons behind their applications, the process and what advice they would like to give to future applicants

BaxterStorey: Our sustainability journey
Henry Cawson, Sustainability Manager at hospitality provider Baxterstorey, reveals how the company is improving its sustainability practices by transitioning to ISO 14001:2015 Environmental Management Certification.

David Hutchins celebrates gold anniversary as CQI member
David Hutchins, CQP FCQI, Chairman and Principal at David Hutchins International, is marking 50 years as a member of the CQI, the same year the Institute celebrates its centenary. Alicia Dimas, from the CQI, talks to him about being involved with the organisation and how he discovered the benefits of the Japanese approach to quality early in his career

Let’s get Brazil talking about quality!
The quality profession wants to be heard in Brazil. That is why the Brazilian Academy for Quality is working to make senior managers understand how important quality management is for their businesses’ success. Basilio Dagnino, CQP FCQI, former President of the Brazilian Academy for Quality, talks to Alicia Dimas about how the Academy is promoting quality management and what challenges quality professionals face in the country

Thriving in the digital age: four strategies to enable supply chain productivity
It has been advocated that ‘supply chains compete, not individual firms’ for over 30 years, but this often fails to be the case in practice. Jan Godsell, Professor at the University of Warwick, asks why this is so difficult to achieve, and why advances are on the horizon

Using blockchain technology to communicate authenticity and trust
Renato Grottola, M&A and Digital Transformation Director at DNV GL - Business Assurance, explains how blockchain can help companies to gain consumer trust.

Meet the fellow: Ian Dalling
Ian Dalling, CQP FCQI, Chair of the CQI’s Integrated Management special interest group, and Managing Director at Unified Management, speaks to Dina Patel about his experiences in the profession.