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Canadian Blood Services celebrates WQD
Canadian Blood Services celebrates World Quality Day with an open house at the organisation’s operations facility in Brampton, Ontario.

Artificial Intelligence: A powerful tool for quality professionals
Chiamaka Igwe, Quality Assurance Supervisor at Emzor Pharmaceutical Industries, explores how the quality profession can utilise artificial intelligence.

Learning from Sherlock Holmes
Jo Dowdall, Author at Catalyst Consulting, explores what Lean Six Sigma practitioners can learn from Sherlock Holmes.

Human factors in manufacturing – Part 1
In the first of this two-part series, David Scrimshire explains how to identify human errors in your organisation

Sustaining stakeholder buy-in – Part 2
In the follow-up to our two-part series on sustaining stakeholder buy-in, Professor Mitter Vedu, CQP FCQI examines the utility of the Constraint Management, Six Sigma, and Lean methodology in sustaining continued involvement and support from stakeholders and participants.

Solving problems with the CQI Competency Framework
Brian Rutter, CQP FCQI, formerly Systems Interface Engineering Manager at Ford Motor Company, explores how the CQI’s Competency Framework can encourage innovative solutions.

Adhering to data protection legislation with BS 10012:2017
Is GDPR alone going to shape the future of data protection, or do organisations need more structure to ensure compliance? Tom Martin-Ball investigates.

Sustaining stakeholder buy-in – Part 1
This article is the first part of a two part series where Professor Mitter Vedu, FCQI, examines the approach to sustain stakeholders’ interest in continuous improvement methodologies

User-friendly integration brings improved quality management to remote islands
Alicia Dimas talks to health specialists in the Falkland Islands about the importance of having an integrated quality management system and the improvements it has brought to the local hospital

Leading a process-based organisation
Sponsored article: Catalyst explores the role of a leader in establishing and maintaining a quality process in an organisation.