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How to motivate all employees to engage in improvement activities: a case study of DISCO Corporation
DISCO Corporation, a company which is part of IRCA Japan OEA (Organisation Employing Auditors), provides design and development, manufacturing and related services for precision processing equipment and tools used in semiconductor manufacturing and other industries. In 2003, they introduced unique activities called PIM (Performance Innovation Management). Including PIM, they have established effective systems for motivating of its members, from top management to general employees, to be engaged in improvement. PIM activities are carried out not just at the head office in Tokyo, but also in the nanufacturing plants in Japan and in their local offices around the globe. Among these activities, the PIM matches are an entirely unique approach.
Quality for all generations in nuclear
James Brown PCQI, Quality Manager at James Fisher Nuclear Limited, and Secretary for CQI’s Nuclear Special Interest Group (NucSIG), talks to Alicia Dimas, from the CQI, about NucSIG’s event ‘The importance of Project Quality in the nuclear sector’, that took place on 27 March in Didcot, UK – and NucSIG’s new group for young quality professionals in the nuclear industry
The quality mentor
Alicia Dimas talks to Angela Fumpson, Director and Founder at White Tiger Quality Management & Business Improvement and Chair of the CQI Avon Branch Committee, about her career, auditing and improvement
Integrating FMEA into process development
Find out what happened when Benetel integrated FMEA into their process development for ISO 9001:2015.
The correct measurement
Richard Asiedu Ofori, Msc, MBA, CQP, MCQI, Head of the Industrial Metrology Department at Ghana Standards Authority, explains the functions of measurement traceability for coordinating metrological confirmation and why this is important to assure quality in manufacturing and international trade
Five steps: Transforming your risk register into a quality manual
Khubaib Asadullah, Quality Manager at Hawkins & Associates Limited, recommends five steps to comply with ISO 9001:2015 - Quality management system requirements for your business management system, either if you have successfully transitioned to ISO 9001:2015 or if you are thinking of getting your business certified
5 minutes with… Andrew Clark
Andrew Clark, MBA CQP MCQI, QSEP CST Assistant Head for the UK Ministry of Defence, talks to Alicia Dimas about his career and how quality plays a crucial role in the defence sector
Linking measures to the voice of your customer
Dennis Crommentuijn-Marsh, Director Consultant, Practice Head Data Analytics and Insights at PMI, looks at the process for linking measures to the voice of your customer.
Customer loyalty and the role of the quality professional
Mark Eydman, CQP MCQI, Managing Director at Six Pillars Consulting, considers how organisations can measure, respond to, and develop customer loyalty to support sustainable, profitable growth.
ISO 14001 – The green business’ standard
Danièle Huet-Kouo talks about companies’ environment and social responsibility and how the ISO 14001:2015 certification process can help them achieve their environmental goals