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Through the lens of the auditee
(Ben) Ho Bun Chan CQP MCQI offers audit insight from the other side of the table, examining how an organisation undergoing ISO certification for the first time can get the best out of the process.

Learning laboratory
Abdul Majeed PCQI, Quality Assurance Manager at Pragati Electricals in India, describes his experience of the process of gaining certification to ISO/IEC 17025.

Calibration – that's what you need
Accurate measures and tests are vital when it comes to producing any goods or services – so doesn’t it make sense to ‘calibrate’ the people who are doing the measuring and testing, asks Andy Nichols CQP FCQI

Preparing for unannounced audits of medical devices
ISO 13485 internal auditor Karandeep Singh Badwal, explains what to expect and how to prepare for unannounced audits of companies with a UKCA or CE-marked medical device.

Perceptions contributing to a quality culture
Ryan Renard CQP MCQI examines how the way in which we perceive our environment contributes to a quality culture.