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The UK’s New Homes Quality Board ‘Code of Practice’: a closer look
The recently launched New Homes Quality Board, and the soon-to-be launched ombudsman, are a response to recommendations made in a 2016 report titled ‘More homes fewer complaints’. Upon closer inspection, however, the Code of Practice raises some concerns.
Toyota's journey to sustainable mobility
Today, many associate the household name, Toyota, with sustainability, partly due to the omnipresence of their hybrid vehicle, the Prius. For World Quality Week 2021, the CQI's CEO Vince Desmond, looks at the evolution of Toyota’s business model as an example of how this year’s theme – Sustainability: improving our products, people and planet – and the CQI’s Quality 4.0 principles link quality management with creating value for customers and society.
Five years of celebrating World Quality
As we approach World Quality Week 2021, Nataliya Nasonova CQP MCQI, Project Quality Manager at Sir Robert McAlpine Ltd, looks back at how she and her team at the Battersea Phase 3A project have celebrated World Quality Day over the years, how the World Quality themes have influenced their work, and share their plans for World Quality Week 2021.
How quality can help deliver the UK’s sustainability objectives
For leaders, translating strategic intent into results can be challenging. Take, for example, the UK government’s net zero target: despite political intent, there seems to be little in place to tangibly deliver the crucial objectives. That is why it is important for leaders to recognise the key role management tools, such as systems thinking, can play in delivering results.
Turning boardroom concerns into strategic aims for quality professionals
A good quality professional thinks like a business leader because they have a keen eye on an organisation’s strategy and its leadership team’s concerns. That is why the C-Suite Challenge report by business and research body the Conference Board and KPMG’s 2021 CEO Outlook is of particular relevance.
Quality 4.0: The employer’s perspective
Quality 4.0 has been a talking point within the quality profession for some time now, so it was a good topic to focus on at the CQI’s last corporate partner event.
The future of test, inspection and certification
The test, inspection and certification sector is a US$250bn industry, and the recent acquisition of Lloyd’s Register Quality Assurance (LRQA) by Goldman Sachs is an example of growing opportunity in the sector.
The role of quality assurance in the UK energy sector transformation
For Ivan Ericsson, Head of Quality Management at engineering and management consultants Expleo UK, treating assurance as a strategic tool, rather than just a box-ticking exercise, is critical to the future of the UK energy sector.
Achieving accreditation as a small company
Su Chantry, Clinical Director at SKC Occupational Health, outlines her journey to ISO 15189 accreditation.
Selecting the right problem-solving strategy
Derek Scott, CQP FCQI, Quality Manager at Rubberatkins, Scotland, takes a look at models and strategies for problem-solving.