Search
Search our content by date or relevance.
Reflections on quality in four quotes and three cities: London - Hong Kong - Tokyo
Our Chief Executive, Vince Desmond, reflects on his recent visit to CQI and IRCA Japan in Tokyo and our Hong Kong Branch. Key takeaways include the dedication and commitment of quality professionals leading development and learning through volunteering, cross-cultural quality, and the positive impacts of digital and sustainable quality approaches.
Taking action on climate change
In February, the International Standards Organization (ISO) added two new statements of text into 31 Type A management system standards, to ensure that climate change issues are considered. Geoff Vorley, Director of Quality Management and Training Limited, UK, takes a closer look at the impact of this on several of the key standards.
From compliance to performance through quality culture
Today’s quality professionals must influence, motivate, and communicate to effect change and continue to deliver quality excellence in ever-changing environments. CQI member, Mark Eydman CQP MCQI, Founder and Lead Consultant, Six Pillars Consulting, shares his insights on how quality professionals can successfully overcome challenges, including isolation, to deliver quality excellence.
Managing a changing climate
Dr Nigel Croft CQP FCQI, Chair of the ISO Joint Technical Coordination Group for Management System Standards from 2021 – 2023, takes a closer look at ISO’s climate change considerations now incorporated into management systems standards.
Unlocking competitive potential with efficient leadership
Lead auditor Rasoul Aivazi examines how the PDSA/PDCA cycle unlocks the competitive potential of an organisation.
Overcoming Six Sigma scepticism
Compliance auditor Agata Kucharczyk outlines the significant benefits of employing Six Sigma methodologies, as well as ISO standards, to improve the quality of an organisation’s output.
Influence of personal behaviour in auditing
How can the personal behaviour and beliefs of an auditor influence the outcome of an audit? Chikaodili Hemeson CQP MCQI takes a closer look.
Hierarchy of improvement
Jessen Yeoh CQP MCQI, an IRCA Principal Auditor and a principal advisor at P Excel Advisory in Melbourne, Australia, draws on ISO 9001 to outline the ‘hierarchy of improvement’.
Internal audit programme: From 'Genesis' to 'Revelation'
Why is planning an internal audit programme critical to an organisation’s success? Andy Nichols CQP FCQI takes a closer look.
How to keep success after attaining ISO 9001 certification
Achieving certification to ISO 9001 is not the end of the quality journey, says Susan Samaroo CQP MCQI.