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The dangers of cowboy certification
In an extract from Quality World magazine (June 2017), Rob Fenn, CQP FCQI, chief executive of the British Assessment Bureau, reveals how cowboy certification is threatening the reputation of ISO 9001:2015 and the industry. He speaks to UKAS about the value of accreditation and the pitfalls for organisations tempted to cut corners.
The cost of rework: Finding the key to improving productivity in construction
Seán Connolly, the quality leader at Expanded, a Laing O'Rourke company, asks whether reducing rework is the key to improving productivity in construction.
Best of the CQI eLibrary: environmental management
Read five of the latest journal articles on environmental management for quality professionals
The magic ingredient
Take a look inside Coca-Cola’s operating requirements brochure, KORE, then read Amanda Pauley’s interview with Coca-Cola’s global director of quality and food safety strategy, policy and programmes, Neil Marshall.
Selling Quality Management Systems to the CEO
Angela Fumpson argues that in order for quality professionals to influence the CEO, they must understand the vision and goals of the business.
Building a quality management system
Carl Stanbridge, quality and compliance director for Global Pharmaceuticals and FMCG, reveals how Sodexo created a leading global quality management system.
The risk detectors
David Finney says that auditors need to embrace risk-based thinking.
Seminar video: ISO 9001:2015 in a nutshell
The release of ISO 9001:2015 was one of the most highly anticipated events of the year. Its launch in late September raised many challenges for quality and auditing professionals, with questions about what the changes would mean in practice as well as theory.