Search
Search our content by date or relevance.
![Author Susan Samaroo CQP MCQI Susan Samaroo CQP MCQI](/sites/default/files/styles/block_listing_mobile/public/2024-05/susan_samaroo_cropped.jpeg?itok=GXsEZ0qr)
Embracing the full picture
Susan Samaroo CQP MCQI outlines the critical role of a 360° business process map in an organisation.
![Measuring graph with five blocks with hearts going up measuring graph with five blocks with hearts going up representing progress and measuring love](/sites/default/files/styles/block_listing_mobile/public/2023-08/gettyimages-1173998851_lq.jpg?itok=ZbWUIZBW)
Not everything can be measured
Can measuring something actually devalue it? Ryan Renard CQP MCQI makes the case.
![Robot hand and human hand holding puzzle pieces as a way of representing collaboration Robot hand and human hand holding puzzle pieces as a way of representing collaboration](/sites/default/files/styles/block_listing_mobile/public/2023-08/gettyimages-949212044_lq.jpg?itok=Qy-RAEwC)
What are we going to do with artificial intelligence?
Artificial intelligence is integral in many sectors, and quality management systems are no exception, says senior auditor Pedro Mejias.
![](/sites/default/files/styles/block_listing_mobile/public/2024-02/Deming%20QW%20Feb2014.jpg?itok=nJbyiVQq)
Applying Deming’s principles to hiring auditors
Lead auditor Rasoul Aivazi explains how Deming's principles of profound knowledge apply to a conscientious approach to auditing.
![How to keep success after attaining ISO 9001 certification Achieving certification to ISO 9001 is not the end of the quality journey, says Susan Samaroo CQI MCQP.](/sites/default/files/styles/block_listing_mobile/public/2023-08/susan_samaroo_cropped.jpeg?itok=zz-ZjXyA)
How to keep success after attaining ISO 9001 certification
Achieving certification to ISO 9001 is not the end of the quality journey, says Susan Samaroo CQP MCQI.
![Communicating quality through storytelling Sandy Domingos-Shipley CQP MCQI on how to improve engagement through telling stories](/sites/default/files/styles/block_listing_mobile/public/2023-07/gettyimages-170005774_lq.jpg?itok=YChxnUu-)
Communicating quality through storytelling
Sandy Domingos-Shipley CQP MCQI on how to improve engagement through telling stories.
![Quality management systems offering sustainable solutions to reduce waste Murugesh Siva examines how quality management systems can assist in the key areas of managing both industrial and metal waste](/sites/default/files/styles/block_listing_mobile/public/2023-07/murugesh_siva_copy.png?itok=1fdX83Ml)
Quality management systems offering sustainable solutions to reduce waste
Murugesh Siva examines how quality management systems can assist in the key areas of managing both industrial and metal waste.
![Adding value to audits of management systems Senior auditor Pedro Mejias outlines five ways in which the audit process can create value to the auditee](/sites/default/files/styles/block_listing_mobile/public/2023-07/gettyimages-1211578175_lq.jpg?itok=uUtmweDC)
Adding value to audits of management systems
Senior auditor Pedro Mejias outlines five ways in which the audit process can create value to the auditee.
![BS 30416: Menopause support as standard BS 30416 has been developed by BSI to give guidance on addressing the needs of employees who are experiencing menopause symptoms.](/sites/default/files/styles/block_listing_mobile/public/2023-07/gettyimages-1401455311_lq.jpg?itok=2ud8QOX9)
BS 30416: Menopause support as standard
BS 30416 has been developed by BSI to give guidance on addressing the needs of employees who are experiencing menopause symptoms.
![How to address the green skills gap in your organisation? Gary Ruffhead CQP MCQI examines the role of quality infrastructure in addressing the green skills gap.](/sites/default/files/styles/block_listing_mobile/public/2023-06/gettyimages-1395427215_lq.jpg?itok=QZBvq956)
How to address the green skills gap in your organisation?
Gary Ruffhead CQP MCQI examines the role of quality infrastructure in addressing the green skills gap.