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Delivering quality results through training
Dr Stephen Hughes, CQP FCQI, Head of Quality and Rick Ellis, CQP MCQI, Head of Profession for Quality at AWE describe an internal training programme that is being developed to improve the understanding of quality management principles within the organisation
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An everyday quality assurance service
Ernesto Quider, CQP FCQI, Health Group Quality Systems Manager/Pathology Quality Manager at Hull University Teaching Hospitals NHS Trust, winners of the Quality Team of the Year Award at the 2018 International Quality Awards, talks to Alicia Dimas, from the CQI, about the team’s achievements and challenges
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My work day - Dinesh Perera, PCQI
Dinesh Perera, PCQI, talks about his typical day as Disability Assessor/Auditor at Capita plc.
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A View from the Top: Murray Hudson, Managing Director at Gratnells
Former BBC Journalist, Murray Hudson, Managing Director at Gratnells, explains what quality means to him.
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Meet the volunteer: Victoria Derbyshire
Victoria Derbyshire, Apprentice Quality Professional at Nuvia, talks to the CQI about her volunteer work as Publications Lead and Secretary for the Nuclear Next Generation group
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Meet CQI volunteer Mike Buss
Mike Buss, Head of Quality at Taylor Woodrow, explains how he uses his time as a CQI volunteer to actively contribute to quality improvement across the construction industry.
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Meet the Fellow
John Addey, former Quality Manager at BAE Systems, talks about what being a Fellow of the CQI means to him and encourages young quality professionals to build and diversify their experience
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Meet the volunteer
This week we celebrate the important work volunteers accomplish across the world. Each day we will publish an interview with one of our own volunteers, so that you will get to know them and find out more about what they do to help the CQI excel in its mission. Our first interviewee is Gemma Parnell, Quality Manager at Abbott Risk Consulting, and Chair for the CQI’s East of Scotland branch
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How to motivate all employees to engage in improvement activities: a case study of DISCO Corporation
DISCO Corporation, a company which is part of IRCA Japan OEA (Organisation Employing Auditors), provides design and development, manufacturing and related services for precision processing equipment and tools used in semiconductor manufacturing and other industries. In 2003, they introduced unique activities called PIM (Performance Innovation Management). Including PIM, they have established effective systems for motivating of its members, from top management to general employees, to be engaged in improvement. PIM activities are carried out not just at the head office in Tokyo, but also in the nanufacturing plants in Japan and in their local offices around the globe. Among these activities, the PIM matches are an entirely unique approach.
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The quality mentor
Alicia Dimas talks to Angela Fumpson, Director and Founder at White Tiger Quality Management & Business Improvement and Chair of the CQI Avon Branch Committee, about her career, auditing and improvement