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The benefits of achieving certification for GDPR compliance
Ray Woodford, UK product manager at SGS, explains what happened at the company's recent event at King’s College, London, on the importance of ISO/IEC 27001 Information Security Management and BS 10012 Personal Information Management in relation to GDPR compliance.
Applying Lean principles in management systems auditing
Jessen Yeoh, Principal Advisor at Business Improvement Services (Australasia) for Lloyd’s Register, explains how Lean can help auditors reduce waste and achieve a value-added audit experience.
Leading a process-based organisation
Sponsored article: Catalyst explores the role of a leader in establishing and maintaining a quality process in an organisation.
Innovation: the great opportunity
The CQI’s fifth Corporate Connect event of the year explored how human design thinking can encourage successful innovation.
Tried-and-true ingredients for continuous improvement
The CQI’s fourth Corporate Connect event of the year, presented by John Lewis Partnership, explored how starting slow can ignite rapid change.
ISO 9001:2015 – an opportunity to reboot your QMS
Kevin Scanlan, quality and document control manager at CRC-Evans Offshore, explains how his team found success by rebuilding their QMS as part of the transition to ISO 9001:2015.
Getting value from your supply chain
Bob Hughes, CQP FCQI, explains why an organisation’s products and services are only as good as its supply chain.
Best of the CQI eLibrary: root cause analysis
Organisations are encouraged to use root cause analysis to identify errors and implement preventative action. We highlight five top articles to help you better understand root cause analysis.
Quality World magazine
The leading independent magazine dedicated to quality. Find out how to subscribe, read a sample below, or access this month's issue online now if you're a member of the CQI or IRCA.