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![Author Susan Samaroo CQP MCQI Susan Samaroo CQP MCQI](/sites/default/files/styles/block_listing_mobile/public/2024-05/susan_samaroo_cropped.jpeg?itok=GXsEZ0qr)
Embracing the full picture
Susan Samaroo CQP MCQI outlines the critical role of a 360° business process map in an organisation.
![Unlocking the key to successful audits Successful audits need planning](/sites/default/files/styles/block_listing_mobile/public/2024-04/gettyimages-1285088492.jpg?itok=7tgPN-CJ)
Unlocking the key to successful audits
A well-planned audit is the key to success, says Quality Assurance Quality Control Engineer K Amarnath.
![Sucilla Harrikissoon CQP MCQI Sucilla Harrikissoon CQP MCQI](/sites/default/files/styles/block_listing_mobile/public/2024-03/thumbnail_image.png?itok=ungjdHqL)
Considering an alternative Lean approach to ISO's Harmonized Structure
Sucilla Harrikissoon CQP MCQI examines the importance of a Lean approach to implementing ISO’s Harmonized Structure.
![Dr Nigel Croft Dr Nigel Croft CQP FCQI](/sites/default/files/styles/block_listing_mobile/public/2024-03/img_5449.jpg?itok=1Jh8zzk_)
Managing a changing climate
Dr Nigel Croft CQP FCQI, Chair of the ISO Joint Technical Coordination Group for Management System Standards from 2021 – 2023, takes a closer look at ISO’s climate change considerations now incorporated into management systems standards.
![LifeScan Scotland team at International Quality Awards 2023 LifeScan Scotland team at International Quality Awards 2023](/sites/default/files/styles/block_listing_mobile/public/2023-10/lifescan_scotland_finalists.jpg?itok=Fp8Z3oYK)
Making a lasting impact on sustainability
LifeScan Scotland was among the finalists at the International Quality Awards (IQA) 2023 in the Sustainability Impact category, with the organisation’s ONEarth team praised by the judges for its work on a range of sustainability issues.
![Construction workers Construction workers examine a tablet](/sites/default/files/styles/block_listing_mobile/public/2023-10/gettyimages-1319982919.jpg?itok=8T2luP75)
Breaking new ground with innovative digital solution
Among the finalists at the International Quality Awards 2023 in the Digital Innovation category was a Balfour Beatty VINCI team that developed a digital tool to streamline processes for employees on site when breaking ground as part of the HS2 rail project.
![IRCA Lead Auditor Divine Ashu Divine Ashu](/sites/default/files/styles/block_listing_mobile/public/2023-10/passport_4x4.jpg?itok=8bqBjBnG)
Planning audits using Quality 4.0
Divine Ashu, an IRCA-certified Lead Auditor in Cameroon, looks at the importance of Quality 4.0 in auditing.
![Food safety managemtn Food safety in warehouse storage](/sites/default/files/styles/block_listing_mobile/public/2023-09/gettyimages-1480030637_copy.jpg?itok=BKk-r3GG)
Importance of a robust food safety management system
Warehouse Quality Supervisor, Adebola Adebileje, examines the importance of a strong food safety management system.
![Catriona Large Catriona Large, winner of the Emerging Talent Award at the 2023 IQA](/sites/default/files/styles/block_listing_mobile/public/2023-09/cqi_quality_live_23_conference_june_2023001.jpg?itok=esB6wBh5)
Developing a quality career
We catch up with Catriona Large, Quality and HSE Advisor at CGG, winner of the Emerging Talent category at the CQI’s International Quality Awards 2023.
![CQI Board of Trustees member and Fellow, Christopher Chinapoo Christopher Chinapoo CQI FCQI](/sites/default/files/styles/block_listing_mobile/public/2023-09/cqi_headshots_march_2023113.jpg?itok=oc_1Y5Ol)
Creating a lasting impact
As part of our series of Q&As with CQI Fellows, CQI Trustee Christopher Chinapoo CQP FCQI tells us about his journey to becoming the first CQI member in the Caribbean to achieve this prestigious grade.