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Exploring hidden dimensions: quality culture and cultural quality – Part 2
Continuing their series, IRCA-Certified associate auditor and international project quality lead Rasoul Aivazi and retired auditor Richard Brett use stories from their own experiences to explore how Japanese philosophies are intrinsic in quality.
The Hawthorne effect
If the outcome of an audit is influenced by the very act of carrying out the audit in the first place, how can we ever ensure accuracy? Welcome to the paradox that is the Hawthorne effect.
Just listen....
Last month we took a look at the noble art of questioning. Let’s now explore an even more important skill – how to listen to the answers we get.
The art of asking the right question
In the search for answers, we don’t often stop to think whether we are asking the right questions, but for anyone working in auditing, this key skill should not be underestimated.
Auditing – start as you mean to go on
How can auditors ensure that their work is a meaningful and positive experience for the auditee? IRCA Principal Auditor Ryan Renard CQP MCQI takes a closer look.
Audit opening meeting – the crucial first step
Making certain the opening meeting of an audit goes well is vital to ensure the success of the process, says Mark Walsh CQP MCQI
Developing a quality career
We catch up with Catriona Large, Quality and HSE Advisor at CGG, winner of the Emerging Talent category at the CQI’s International Quality Awards 2023.
Not everything can be measured
Can measuring something actually devalue it? Ryan Renard CQP MCQI makes the case.
The Profession Map: what it means for auditors
Learn how The Profession Map applies to you and what it means for the future of the auditing profession.
The quality career path of Emerging Talent winner 2019
In this interview we speak to Victoria Derbyshire CQP MCQI, 2019 winner of the Emerging Talent category at the CQI’s International Quality Awards and now a member of the CQI’s Board of Trustees.