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Selling the value of audit
An audit is a core business tool, especially in challenging times, says the CQI’s Audit SIG Chairman William Rankin CQP FCQI, Senior Operational Quality Lead at Inmarsat.
Writing clear audit reports
When conducting an audit, the final stage of the process is every bit as important as the first step. Jennie Clark CQP MCQI, Director of Elliem Consulting and Vice Chair of CQI’s Audit Special Interest Group, makes the case for clear reporting of issues identified at audit.
What next for occupational health and safety management standards?
Richard Green CQP FQCI, Managing Director of Kingsford Consultancy Services, takes a closer look at the work being carried out on two standards in the ISO 45000 family that could impact on occupational health and safety management for all organisations.
The 2021-2022 Workforce Insights research findings
The CQI is pleased to share the findings from the latest CQI Workforce Insights research.
Asset management at the heart of quality patient care
The Covid-19 pandemic has reinforced the central role played by the UK’s National Health Service (NHS). Here Nick Grout, Asset Manager for the University Hospital Southampton NHS Foundation Trust UK, examines the vital role played by asset management in ensuring the highest quality in patient care.
Accelerating telehealth with ISO 13131:2021
The use of online healthcare accelerated drastically during the pandemic and ISO 13131 was updated last year to regulate standards. We speak to John Sweeney, CEO of Health Care Informed, about the need for the updated standard.
ISO/IEC 27001 – the old and the new
Gary Hibberd, fellow of the Chartered Institute of Information Security, examines the changes to ISO/IEC 27002:2022 and the impact of the ‘upgrade’ for quality professionals working with ISO/IEC 27001:2013.
Values are key to ‘doing the right thing’
CQI CEO, Vince Desmond, looks at recent quality failures to explore the growing relevance of this year’s World Quality Week theme, ‘Quality conscience: Doing the right thing’.
CQI announces theme for World Quality Week 2022
‘Quality conscience: Doing the right thing’ to be the focus for CQI’s World Quality Week 2022.
Do you know an accidental quality manager?
Sandy Domingos-Shipley CQP MCQI, ISO Certified Auditor and Managing Director at The Systems Link, discusses the importance of supporting quality managers, and the positive benefits this can have for organisations.