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Meet CQI volunteer Isa Mohamed Hasan
Isa Mohamed Hasan, Senior Quality Assurance and Environmental Manager at Chun Wo-CRGL-MBEC Joint Venture, reveals the rewards and highlights of being a volunteer for the CQI Hong Kong branch.

CQI celebrates National Volunteers’ Week
As part of National Volunteers’ Week (1-7 June), the CQI would like to say thank you to all the
people who give their time to help run our boards, committees and
community groups.

How to motivate all employees to engage in improvement activities: a case study of DISCO Corporation
DISCO Corporation, a company which is part of IRCA Japan OEA (Organisation Employing Auditors), provides design and development, manufacturing and related services for precision processing equipment and tools used in semiconductor manufacturing and other industries. In 2003, they introduced unique activities called PIM (Performance Innovation Management). Including PIM, they have established effective systems for motivating of its members, from top management to general employees, to be engaged in improvement. PIM activities are carried out not just at the head office in Tokyo, but also in the nanufacturing plants in Japan and in their local offices around the globe. Among these activities, the PIM matches are an entirely unique approach.

Adapting to change
The latest exclusive event for CQI corporate partners, “The pace of change, new ways of working and the implications for quality and business improvement” took place on Thursday 4 April at De Vere Grand Connaught Rooms in London.

5 minutes with… Andrew Clark
Andrew Clark, MBA CQP MCQI, QSEP CST Assistant Head for the UK Ministry of Defence, talks to Alicia Dimas about his career and how quality plays a crucial role in the defence sector

Quality for 21st century top management
The round table 21st Century Top Management Challenges in Quality and the Implications for Implementation and Culture Change was an exclusive event for CQI Corporate Partners that took place on 5 March at the CQI offices in London, and it was held in collaboration with The Oakland Institute for Business Research and Education

Customer loyalty and the role of the quality professional
Mark Eydman, CQP MCQI, Managing Director at Six Pillars Consulting, considers how organisations can measure, respond to, and develop customer loyalty to support sustainable, profitable growth.

Quality for 21st century top management
The roundtable 21st Century Top Management Challenges in Quality and the Implications for Implementation and Culture Change was an exclusive event for CQI Corporate Partners that took place on 5 March at the CQI offices in London, held in collaboration with The Oakland Institute for Business Research and Education


ISO 14001 – The green business’ standard
Danièle Huet-Kouo talks about companies’ environment and social responsibility and how the ISO 14001:2015 certification process can help them achieve their environmental goals