Meet CQI volunteer Isa Mohamed Hasan

What is your professional background?

I am a civil engineer by profession. I have been in the construction industry in Hong Kong for over 30 years. My childhood curiosity first inspired me to study civil engineering. Since I was young, I have always asked a lot of questions about how buildings and bridges are constructed.

Which branch/SIG/committee are you a member of and where are you based?

I have been an active CQI volunteer in the Hong Kong Branch for almost 10 years. I joined as a co-opted member. Gradually, I got involved in more quality-related matters in the branch, and today, I am proud to say that I am the chairman.

What inspired you to volunteer with the CQI?

As a civil engineer, carrying out daily construction supervision of numerous workers and colleagues and ensuring the correct documents are employed with properly approved materials for construction is always a challenge. Past memories of rework and lessons learned from this are part of the development process in a person’s career. 

Knowing how to do things right to not only satisfy the customers, but also to produce a high-quality product, is vitally important. To pass on my quality management knowledge to the next generation in order to produce high quality works/products inspired me to volunteer.

To pass on my quality management knowledge to the next generation…inspired me to volunteer.

How did you become a volunteer?

I have always wanted to join people who understand the language of quality management so that we can exchange ideas. Our previous chairman understood my aim and asked me to join in. Ever since then I have been volunteering to engage with others and discuss ideas about quality management and how to achieve and deliver it to our members.

What is the most rewarding part of volunteering with the CQI?

The most rewarding part of volunteering with the CQI is not only the assistance I get from organisation, but also the satisfaction I have gained working under the umbrella of an institution that not only has a Royal Charter, but has existed for a century, delivering quality knowledge.

What has been the highlight of your volunteer experience so far?

I have learned to ask questions or suggest answers related to quality improvement. I have not only enriched my quality management knowledge, but I am also in contact with a group of like minds to whom I can go in search of answers to any quality-related issues. This would not be possible if I had been hiding myself within the four corners of the walls.

What are the challenges of being a volunteer?

Organising activities, budget planning, informing members and decision-making in meetings are some of the challenges of being a volunteer. 

Would you recommend others to become a volunteer? If so, why?

Yes, I wholeheartedly recommend others to be a volunteer. We gain valuable knowledge that can enhance our quality management knowledge.