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![A group of people in an office, considering how to implement a zero-harm mindset Zero harm mindset delivery](/sites/default/files/styles/block_listing_mobile/public/2024-07/gettyimages-1331470022.jpg?itok=8NdW2vIr)
Working towards a zero-harm mindset
Caitlin McArthur, Zero Harm Mindset Delivery and Deployment Manager at Sodexo, offers a case study of how the organisation is working to improve health and safety outcomes for the benefit of employees and the wider organisation.
![Leadership_People Forming an Arrow High Angle View Of People forming and arrow on the street](/sites/default/files/styles/block_listing_mobile/public/2024-07/Arrow%20and%20people_GettyImages-1069739918.jpg?itok=1uM8imZK)
Delivering quality through authentic, effective, and brave leadership
Successful leadership fosters clarity and engagement, ensuring organisations consistently deliver exceptional quality outcomes. Barry Dore, a teacher, mentor, and author in leadership and communications, explores the importance of creating an inclusive and positive culture.
![Massimo Narna, Product Assurance, European Space Agency Massimo Narna, Product Assurance, European Space Agency](/sites/default/files/styles/block_listing_mobile/public/2024-07/foto_narna.jpg?itok=8KBEjTs_)
The sky is the limit
As part of a series of articles on different quality qualifications, Massimo Narna, who works in product assurance at the European Space Agency (ESA), describes his experience of achieving an MSc in Quality Management at the University of the West of Scotland.
![Business meeting Group of women having a business meeting](/sites/default/files/styles/block_listing_mobile/public/2024-06/gettyimages-1279113943.jpg?itok=Yim-soRa)
Changing minds
How entrenched can we become in our own way of thinking? Ryan Renard CQP MCQI, SQMS Manager at Ontic, looks at how quality professionals can change minds – including their own.
![Ratings Different facial expressions for registering happiness and disatisfaction](/sites/default/files/styles/block_listing_mobile/public/2024-06/expression_rating_credit_sdecoret.jpg?itok=jhTMUnqz)
Exploring hidden dimensions Part 5: cultural quality and the double-edged sword
IRCA-certified Associate Auditor and International Project Quality Lead Rasoul Aivazi, and retired auditor Richard Brett, explore how Japanese philosophies are intrinsic in quality.
![Anar Malikov CQP FCQI Anar Malikov CQP FCQI](/sites/default/files/styles/block_listing_mobile/public/2024-06/whatsapp_image_2024-06-25_at_17.30.01.jpeg?itok=VdhCB6Z7)
Embarking on a Fellowship future
As part of our continuing series of Q&As with CQI members who have regraded to Fellow, Anar Malikov CQP FCQI describes his journey to becoming a Fellow of the CQI.
![Five panelists for the Quality Live session Setting the tone for quality safety and compliance](/sites/default/files/styles/block_listing_mobile/public/2024-06/ql24qualitysafetycompliance.png?itok=bQQFXQRj)
Quality Live 2024: leading the global quality profession and celebrating excellence
The CQI, in partnership with AWE, was delighted to host another successful Quality Live Conference and Awards. Quality Live brought together thought leaders, quality professionals, and innovators from across the globe to engage in critical conversations on AI, quality culture, and sustainable futures.
![Rachel Wood PCQI Rachel Wood PCQI Six Pillars Consulting Level 4 Quality Practitioner](/sites/default/files/styles/block_listing_mobile/public/2024-06/processed-ca48a24a-fed0-4663-b8b7-057d6894c20f_1_0.jpeg?itok=SVvz3iyY)
Value-adding apprenticeship
As part of a series of articles on different quality qualifications, Rachel Wood PCQI, Quality Associate at the Callisto Pharma Group in the UK, outlines her experience of undertaking the Level 4 Quality Practitioner course, studying with Six Pillars Consulting.
![Shaking hands Business hands shaking on good quality](/sites/default/files/styles/block_listing_mobile/public/2024-06/gettyimages-1256603011.jpg?itok=ZB_k68Cm)
Exploring hidden dimensions Part 4: catalyst for quality culture
Continuing their series, IRCA-certified Associate Auditor and International Project Quality Lead Rasoul Aivazi and retired auditor Richard Brett explore how Japanese philosophies are intrinsic in quality.
![Lauren Bonnington Quality Practitioner Apprentice Lauren Bonnington is presented with her certificate](/sites/default/files/styles/block_listing_mobile/public/2024-05/lauren_bonnington_-_quality_practitioner_apprentice_2.jpg?itok=GUxseV6j)
Learning while working
As part of a series of articles on different quality qualifications, Lauren Bonnington, Quality Assurance Lead at TT Electronics, UK, outlines her experience of undertaking the Level 4 Quality Practitioner apprenticeship course, studying with Whyy? Change.