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Working towards a zero-harm mindset
Caitlin McArthur, Zero Harm Mindset Delivery and Deployment Manager at Sodexo, offers a case study of how the organisation is working to improve health and safety outcomes for the benefit of employees and the wider organisation.
Enhancing the role of auditing to boost organisational capability
How can enhancing the role of auditing boost an organisation’s capability, sustainability, compliance, resilience and performance? Ian Rosam CQP FCQI, Chief Product Officer at DeepFathom and a member of the CQI's Audit special interest group, takes a closer look at the benefits of moving away from the traditional audit role.
The sky is the limit
As part of a series of articles on different quality qualifications, Massimo Narna, who works in product assurance at the European Space Agency (ESA), describes his experience of achieving an MSc in Quality Management at the University of the West of Scotland.
Exploring hidden dimensions Part 5: cultural quality and the double-edged sword
IRCA-certified Associate Auditor and International Project Quality Lead Rasoul Aivazi, and retired auditor Richard Brett, explore how Japanese philosophies are intrinsic in quality.
Corrective action responses following internal audits
Andy Nichols looks at whether the time frames for responding to an audit nonconformity with a corrective action plan are necessary – or correct.
Driving the future of quality through research and learning
The CQI’s commitment to learning, adapting, and evolving ensures we continue to deliver value and support for our members through access to shared expertise, knowledge, and exclusive benefits. We’re pleased to support Gartner’s State of Quality Function Survey as part of our ongoing collaboration.
Working to regulate artificial intelligence
An international BSI poll reveals that 62% of the public want tighter controls around AI, but governments around the world are working to differing standards and timescales. Can the quality sector step in to provide some much-needed confidence?
12 ways the oil and gas sector makes quality work
Govind Tiwari CQI MCQI explores the role of quality in the oil and gas sector, and outlines why standards, compliance and risk management are its bedrock.
Breaking new ground with innovative digital solution
Among the finalists at the International Quality Awards 2023 in the Digital Innovation category was a Balfour Beatty VINCI team that developed a digital tool to streamline processes for employees on site when breaking ground as part of the HS2 rail project.
Arming the quality professional
Should quality professionals be seen only as the enforcers of quality? Paul Vaughan CQP FCQI outlines the key role of open communication to avoid problems before they occur.