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Quality re-imagined
Software quality assurance manager Ramesh Mahadevan examines how the quality profession has gone on a cyclical journey from performance to compliance – and back again.
The quality professional in the era of sustainability and Quality 4.0
Deming special interest group members Christopher Chinapoo CQP FCQI and Dr Kevan Leach examine the skills and roles the quality professional needs to operate collectively in the era of sustainability.
Where should your AI efforts begin?
Technology consultant Dr Jeffrey Funk considers the rise of generative artificial intelligence and how it can benefit the quality profession.
Metrics motivate performance and behaviours
How often do you think about the behaviours your metrics motivate? Are they the ‘right’ ones, and will they motivate ethical behaviours and approaches, asks Ryan Renard CQP FCQI
Auditing climate change
Richard Green, founder and owner of Kingsford Consultancy Services, examines the implication of ISO’s climate change amendments to management system standards for auditors.
Exploring hidden dimensions Part 4: catalyst for quality culture
Continuing their series, IRCA-certified Associate Auditor and International Project Quality Lead Rasoul Aivazi and retired auditor Richard Brett explore how Japanese philosophies are intrinsic in quality.
Exploring hidden dimensions: catalyst for quality culture
Continuing their series, IRCA-certified Associate Auditor and International Project Quality Lead Rasoul Aivazi and retired auditor Richard Brett explore how Japanese philosophies are intrinsic in quality.
Exploring hidden dimensions: quality culture and cultural quality – Part 2
Continuing their series, IRCA-Certified associate auditor and international project quality lead Rasoul Aivazi and retired auditor Richard Brett use stories from their own experiences to explore how Japanese philosophies are intrinsic in quality.
Discover the Profession Map
Every quality professional's career is different. But a shared set of capabilities underpins them all.
The Profession Map: Why continual professional development has never been so important
The world in which we work is changing so rapidly that continuous professional development has never been so important. The recent surge in debate about the power of artificial intelligence (AI) is one indicator of the rise in influence of digital technologies.