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The process approach to audit – a unicorn?
A 'process approach' is mentioned in the guidance documents for several standards, but is not defined in terms of implementing an audit of a quality management system. Andy Nichols CQP FCQI takes a closer look at this apparent paradox.
Influencing standards for the benefit of quality
As part of a series shining a spotlight on some of the many volunteer roles at the CQI, Kate Armitage CQP MCQI discusses her role as a member of the CQI Standards Coordination Committee.
IWA 48: A new benchmark in ESG implementation
Management consultant Oluwafemi Adare CQP MCQI, a member of the Sustainability special interest group, explains the significance of the recently published IWA 48 for quality professionals.
Give back, get back
As part of our series of Q&As with CQI Fellows, Kristian Hill CQP FCQI tells how the process of regrading to Fellow led to professional and personal gains.
The rewards of being a Trustee
As part of a series shining a spotlight on some of the many volunteer roles at the CQI, Rachelle Beasley CQP MCQI, Quality and Health and Safety Manager at WEPA, discusses her role as a member of the CQI’s Board of Trustees.
CQI CEO urges the new UK government to put process excellence at the heart of its growth strategy
In response to the General Election result, the CQI CEO, Vince Desmond, urges the new government to champion process excellence as a core part of its growth strategy.
Corrective action responses following internal audits
Andy Nichols looks at whether the time frames for responding to an audit nonconformity with a corrective action plan are necessary – or correct.
Leading digital transformation with quality excellence
As a leading membership body for quality professionals, the CQI’s ongoing programme of research to benchmark what the quality profession looks like is critical. Our recent survey of members' views on Quality 4.0 and the impact of quality management on achieving environmental, social, and governance (ESG) goals generated valuable insight from our members.
Auditing climate change
Richard Green, founder and owner of Kingsford Consultancy Services, examines the implication of ISO’s climate change amendments to management system standards for auditors.
Ensuring quality is baked right in
Manufacturer Dr Schär produces food for people with special nutritional needs, with quality at the heart of the production process from field to plate. Here, we take a closer look at a case study of an organisation that employs continuous improvement to meet stringent standards in food safety – and taste.