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Gunther Augustin, Director of Global Quality Assurance at Dr Schar

Ensuring quality is baked right in

Published: 24 May 2024

Manufacturer Dr Schär produces food for people with special nutritional needs, with quality at the heart of the production process from field to plate. Here, we take a closer look at a case study of an organisation that employs continuous improvement to meet stringent standards in food safety – and taste.

Susan Samaroo CQP MCQI

Embracing the full picture

Published: 9 May 2024

Susan Samaroo CQP MCQI outlines the critical role of a 360° business process map in an organisation.

Cognitive bias and its impact on outsourcing

Published: 3 Oct 2022

Cognitive biases can have a serious impact on supply chain management when it comes to outsourcing vendors. Krishnan Lakshminarayanan CQP MCQI, a Lead Auditor and Senior Manager at William Hare in India, examines some common examples and looks at how they can be avoided. 

The benefits of the CQI mentoring programme in regrade

Published: 15 Jun 2021

Two CQI members who utilise the mentor programme have completed regrade. Abigail Cooper, CQP FCQI, Quality & Improvement Manager, Otis Elevators, regraded as a Fellow. She is also a mentor to Gaurav Bijlani, CQP MCQI, Production Test Equipment Manager, Hanover Displays Ltd, who applied for member grade under her mentorship. They discuss how mentoring support helped them with regrading.

From Affiliate to Practitioner

Published: 7 Apr 2021

Raymond Kiernan, PCQI, MCIOB, Regional Quality Manager for Berkeley Homes Capital, describes his journey to achieving the CQI Practitioner grade.

Sustaining stakeholder buy-in – Part 1

Published: 24 Oct 2018

This article is the first part of a two part series where Professor Mitter Vedu, FCQI, examines the approach to sustain stakeholders’ interest in continuous improvement methodologies

Innovation: the great opportunity

Published: 20 Sep 2018

The CQI’s fifth Corporate Connect event of the year explored how human design thinking can encourage successful innovation.