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![A group of people in an office, considering how to implement a zero-harm mindset Zero harm mindset delivery](/sites/default/files/styles/block_listing_mobile/public/2024-07/gettyimages-1331470022.jpg?itok=8NdW2vIr)
Working towards a zero-harm mindset
Caitlin McArthur, Zero Harm Mindset Delivery and Deployment Manager at Sodexo, offers a case study of how the organisation is working to improve health and safety outcomes for the benefit of employees and the wider organisation.
![Audit to boost organisational capabilities Audit to boost organisational capabilities](/sites/default/files/styles/block_listing_mobile/public/2024-07/gettyimages-1230162131_1.jpg?itok=Jho3igIV)
Enhancing the role of auditing to boost organisational capability
How can enhancing the role of auditing boost an organisation’s capability, sustainability, compliance, resilience and performance? Ian Rosam CQP FCQI, Chief Product Officer at DeepFathom and a member of the CQI's Audit special interest group, takes a closer look at the benefits of moving away from the traditional audit role.
![Massimo Narna, Product Assurance, European Space Agency Massimo Narna, Product Assurance, European Space Agency](/sites/default/files/styles/block_listing_mobile/public/2024-07/foto_narna.jpg?itok=8KBEjTs_)
The sky is the limit
As part of a series of articles on different quality qualifications, Massimo Narna, who works in product assurance at the European Space Agency (ESA), describes his experience of achieving an MSc in Quality Management at the University of the West of Scotland.
![Business meeting Group of women having a business meeting](/sites/default/files/styles/block_listing_mobile/public/2024-06/gettyimages-1279113943.jpg?itok=Yim-soRa)
Changing minds
How entrenched can we become in our own way of thinking? Ryan Renard CQP MCQI, SQMS Manager at Ontic, looks at how quality professionals can change minds – including their own.
![Ratings Different facial expressions for registering happiness and disatisfaction](/sites/default/files/styles/block_listing_mobile/public/2024-06/expression_rating_credit_sdecoret.jpg?itok=jhTMUnqz)
Exploring hidden dimensions Part 5: cultural quality and the double-edged sword
IRCA-certified Associate Auditor and International Project Quality Lead Rasoul Aivazi, and retired auditor Richard Brett, explore how Japanese philosophies are intrinsic in quality.
![Corrective action response time for internal audits Internal audit corrective action response times](/sites/default/files/styles/block_listing_mobile/public/2024-06/gettyimages-1285088492.jpg?itok=SM-WgCm_)
Corrective action responses following internal audits
Andy Nichols looks at whether the time frames for responding to an audit nonconformity with a corrective action plan are necessary – or correct.
![Rachel Wood PCQI Rachel Wood PCQI Six Pillars Consulting Level 4 Quality Practitioner](/sites/default/files/styles/block_listing_mobile/public/2024-06/processed-ca48a24a-fed0-4663-b8b7-057d6894c20f_1_0.jpeg?itok=SVvz3iyY)
Value-adding apprenticeship
As part of a series of articles on different quality qualifications, Rachel Wood PCQI, Quality Associate at the Callisto Pharma Group in the UK, outlines her experience of undertaking the Level 4 Quality Practitioner course, studying with Six Pillars Consulting.
![Shaking hands Business hands shaking on good quality](/sites/default/files/styles/block_listing_mobile/public/2024-06/gettyimages-1256603011.jpg?itok=ZB_k68Cm)
Exploring hidden dimensions Part 4: catalyst for quality culture
Continuing their series, IRCA-certified Associate Auditor and International Project Quality Lead Rasoul Aivazi and retired auditor Richard Brett explore how Japanese philosophies are intrinsic in quality.
![Gunther Augustin, Director of Global Quality Assurance at Dr Schar Gunther Augustin, Director of Global Quality Assurance at Dr Schar](/sites/default/files/styles/block_listing_mobile/public/2024-05/augustin.jpeg?itok=exwmgSPv)
Ensuring quality is baked right in
Manufacturer Dr Schär produces food for people with special nutritional needs, with quality at the heart of the production process from field to plate. Here, we take a closer look at a case study of an organisation that employs continuous improvement to meet stringent standards in food safety – and taste.
![Managing climate change Sustainability and climate change](/sites/default/files/styles/block_listing_mobile/public/2024-05/gettyimages-1352511781.jpg?itok=NhWJi_F9)
Taking action on climate change
In February, the International Standards Organization (ISO) added two new statements of text into 31 Type A management system standards, to ensure that climate change issues are considered. Geoff Vorley, Director of Quality Management and Training Limited, UK, takes a closer look at the impact of this on several of the key standards.