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Turning up the dial on good quality

Quality re-imagined

Published: 14 Jan 2025

Software quality assurance manager Ramesh Mahadevan examines how the quality profession has gone on a cyclical journey from performance to compliance – and back again. 

IAF CertSearch, global transparency in suppliers

Enhancing global transparency

Published: 6 Jan 2025

In late October, it became mandatory for all accreditation and certification bodies to upload information relating to management systems certifications to the IAF CertSearch database. We speak to Nigel Johnston, CEO of Quality Trade, which developed the database, about the value CertSearch offers to organisations.

Damien Tiller, founder and compliance specialist, TQC

Challenges of ensuring quality in AI

Published: 19 Dec 2024

With artificial intelligence now an established part of our working lives, Damien Tiller explains how quality professionals can ensure quality is baked in when AI processes are implemented.

use of artificial intelligence in third-party certification audits

Use of AI in third-party certification processes

Published: 17 Dec 2024

Ian Rosam CQP MCQI, Chief Product Officer at DeepFathom and a member of the CQI's Audit special interest group, takes a closer look at how artificial intelligence has been integrated into UKAS-accredited certification processes.

George Nyambuya

Upholding the ethics of auditing

Published: 13 Dec 2024

What ethical challenges could an auditor face when scrutinising an organisation’s quality management system? George Nyambuya PCQI takes a closer look.

Process approach to audit

The process approach to audit – a unicorn?

Published: 6 Dec 2024

A 'process approach' is mentioned in the guidance documents for several standards, but is not defined in terms of implementing an audit of a quality management system. Andy Nichols CQP FCQI takes a closer look at this apparent paradox.

Oluwafemi Adare CQP MCQI represented Wunderkind Consulting Nigeria Limited on the ISO/WS ESG/WG 1 committee that developed the IWA

IWA 48: A new benchmark in ESG implementation

Published: 20 Nov 2024

Management consultant Oluwafemi Adare CQP MCQI, a member of the Sustainability special interest group, explains the significance of the recently published IWA 48 for quality professionals.

Company meeting, quality culture, collaboration

Cultivating a company-wide culture of quality

Published: 15 Nov 2024

In recognition of World Quality Week 2024, Rasoul Aivazi, an international Project Quality Lead and Lead Auditor, reflects on the theme of ‘Quality: From compliance to performance’ and how this can assist in developing a company-wide culture of quality.

Climate change impact on ISO 45001

Impact of climate change considerations on ISO 45001

Published: 12 Nov 2024

IRCA Principal Auditor Ravindiran Gurusamy takes a closer look at the impact of ISO’s climate change amendment on ISO 45001 when considering an occupational health and safety management system.