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5 minutes with… Andrew Clark

Published: 19 Mar 2019

Andrew Clark, MBA CQP MCQI, QSEP CST Assistant Head for the UK Ministry of Defence, talks to Alicia Dimas about his career and how quality plays a crucial role in the defence sector

Natalie Shoemark-Dyer

​“I want to improve quality’s image among young people. They need a membership organisation that’s flexible, dynamic and moves with the times”

​Inside an RAF improvement programme

Published: 9 Aug 2016

Squadron leader Ken Felton explains how he launched a groundbreaking improvement programme and changed perceptions of quality in the RAF.