Search
Search our content by date or relevance.
Ensuring effective quality and risk management to drive performance
Robust quality and risk management support the development of strategies and improvement initiatives that drive future performance. Christopher Bird, Chair at Riskwell Ltd, explores the importance of futureproofing excellence by ensuring an agile approach to navigating threats and securing opportunities.
What are we going to do with artificial intelligence?
Artificial intelligence is integral in many sectors, and quality management systems are no exception, says senior auditor Pedro Mejias.
The missing puzzle piece in quality project management
Lesley Elder-Aznar explains how quality professionals can ensure large and complex projects stay on target in a competitive environment.
Benefits and challenges of remote conformity assessment
Dr Nigel H Croft CQP FCQI, examines the benefits and challenges of the digitalisation of conformity assessment and quality infrastructure systems.
Resilience at the heart of the nation’s defence
Lisa Taylor, CQP MCQI, Corporate Quality Manager at Dstl, explains how the organisation's resilience planning meant it was able to pivot quickly to remote working and continue to support government and its existing customers in the UK’s response to Covid-19.
Including mental health in a quality strategy
Ian Hawkins, Head of Content at Reconnect Studio, UK, examines some approaches to wellbeing and why mental health considerations deserve a central role in quality.
Meet the Fellow: Roxann Dawson
Roxann Dawson, Head of Quality at Network Rail, UK, talks to Daniel Moore about her recent success of achieving Fellowship status.
The impact of Covid-19 on quality professionals
The CQI has partnered with quality management software provider Qualsys to release Covid-19: The impact of coronavirus on quality professionals, a report looking at how the spread of Covid-19 has affected the quality profession.
Being a leader in health and safety
Mohamed Attia, Trainer and Auditor at testing and certification centre TÜV Nord Middle East, explains how a strong occupational health and safety (OH&S) culture is critical to business success.
8 – 16 hours
ISO/IEC 20000-1:2018 Auditor Transition (IT-MS)
All IRCA Certificated ITSMS auditors, irrespective of grade, are required to ensure their knowledge, skills and experience pertaining to ISO 20000:2018 are current by the end of the three-year transition period in 2021.