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Hugh Edwards

Developing quality skills

Published: 12 Mar 2024

As part of a series of articles in which quality professionals share their experiences of different quality qualifications, Hugh Edwards, Quality Manager at Qnostics, describes his experience of achieving an MSc in Quality Management at the University of the West of Scotland.

Agata Kucharczyk

Overcoming Six Sigma scepticism

Published: 20 Dec 2023

Compliance auditor Agata Kucharczyk outlines the significant benefits of employing Six Sigma methodologies, as well as ISO standards, to improve the quality of an organisation’s output.

Dr Tony Kenneson-Adams

Getting on the right flight path for quality

Published: 1 Dec 2023

After 30 years as an engineer in the Royal Air Force, followed by 15 years in engineering and quality, Dr Tony Kenneson-Adams reflects on how the RAF’s approach to quality can be applied in civilian life

LifeScan Scotland team at International Quality Awards 2023

Making a lasting impact on sustainability

Published: 2 Nov 2023

LifeScan Scotland was among the finalists at the International Quality Awards (IQA) 2023 in the Sustainability Impact category, with the organisation’s ONEarth team praised by the judges for its work on a range of sustainability issues.

Abigail Cooper CQP FCQI

A quality choice

Published: 24 Oct 2023

Abigail Cooper CQP FCQI made quality a choice and worked hard to enter the profession, eventually becoming a CQI Fellow. Learn more about her journey.

Woman looking up with glasses wearing a white shirt and a black blazer

Improving competitiveness with nine quality management tools


Quality management tools are essential for organisations to maintain a competitive edge in the market. These tools aid in identifying areas for improvement, reducing waste, and enhancing productivity, leading to cost savings, improved quality, increased customer satisfaction and loyalty. Quality professionals can improve their individual and team performance by utilising these tools, contributing to the overall success of the organisation.