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Improving competitiveness with nine quality management tools
Quality management tools are essential for organisations to maintain a competitive edge in the market. These tools aid in identifying areas for improvement, reducing waste, and enhancing productivity, leading to cost savings, improved quality, increased customer satisfaction and loyalty. Quality professionals can improve their individual and team performance by utilising these tools, contributing to the overall success of the organisation.
Seminar video: ISO 9001:2015 in a nutshell
The release of ISO 9001:2015 was one of the most highly anticipated events of the year. Its launch in late September raised many challenges for quality and auditing professionals, with questions about what the changes would mean in practice as well as theory.
Video: is your CPD working for you?
Continuing Professional Development (CPD) is vital for improving yourself and your organisation.
Leadership and commitment in ISO 9001:2015
Alexander Woods, CQI certification manager, explains why the theme of leadership is so crucial in the revised quality management system standard.
Member case study: CPD in retirement
Retired Chartered Quality Professional Eric Martindale on choosing learning goals to suit you and how to achieve them.
ISO 9001:2015: Risk and opportunities
Andrew Holt discusses risk-based thinking, a major addition to ISO 9001:2015.
A question of MSS 1000
Ian Dalling explains how MSS 1000:2014 will impact on the future of the quality professional.
Video: CPD – what you need to know
CQI members reveal their tops tips for successful CPD
Member case study: the process of CPD
CQI Practitioner Sarah Ball reveals how you can develop your skills and knowledge through recognised continuing professional development activities.
Setting the standard
Professor Michael Mainelli and Bob McDowall look at voluntary standards markets in financial services regulation and position of quality in the industry.