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A future direction for quality management standards

Published: 9 Jun 2020

Richard Green, CQP FCQI, Managing Director of Kingsford Consultancy Services, UK, provides information on the updates the quality profession could expect to see in the 9000 and 10000 series of quality standards.

Keeping business afloat during Covid-19

Published: 22 May 2020

Suzanne Hill, CQP FCQI, Director and Quality Executive at Assured Quality Improvements Limited, UK, and Chair of CQI Derby and Nottingham branch, talks to Daniel Moore about how she is adapting to new ways of working during the coronavirus outbreak.

Being a leader in health and safety

Published: 11 May 2020

Mohamed Attia, Trainer and Auditor at testing and certification centre TÜV Nord Middle East, explains how a strong occupational health and safety (OH&S) culture is critical to business success.

What makes our team a winner?

Published: 8 Jul 2019

After being awarded Quality Team of the year in the International Quality Awards 2018, David Sanders, Business Improvement Manager at Costain, shares what he believes makes his team exemplary in its field. He outlines eight key elements for the success of Costain’s Business Improvement Team which could be applied to any quality team

Innovation: the great opportunity

Published: 20 Sep 2018

The CQI’s fifth Corporate Connect event of the year explored how human design thinking can encourage successful innovation.

Leadership – it’s about people

Published: 23 Apr 2018

In the final part of this four-part series on Deming’s System of Profound Knowledge, Alan Clark and Tony Korycki explain how organisations should encourage leadership as a crucial attribute  to their business success.

Rating quality

Published: 11 Apr 2018

Ratings systems could change the way we view quality standards and the role that organisations, such as ISO, play in quality certification.