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ISO 9004:2018 – little known but highly useful
Carew Hatherley, Managing Director of IT consulting company IQM Group, examines how the scoring system of ISO 9004 can be used for a different style of reporting or analysis.
Streamlining the audit process
Pedro Medel Reyes, Quality and Compliance Manager at Perforadora México of Grupo México, has streamlined the audit process for his company to improve efficiency. Here, he explains the work which led to him becoming a finalist in the Emerging Talent Award at this year’s CQI International Quality Awards.
Breaking down language barriers
Quality Engineer Benjamin Clifford, who works for DISCO Corporation in Japan, was a finalist in the Emerging Talent category at this year’s CQI International Quality Awards. Here, he explains his journey into auditing, and how a multi-lingual auditing programme is improving standards in his organisation.
Selecting the right quality tool
Paul Vaughan CQP FCQI, Head of Quality at Emico, has developed a Quality Tool Selector, with input from the CQI’s Content Advisory Panel. Here, he outlines its development and explains how the compendium, which demonstrates what tool to apply to which scenario, benefits all quality professionals.
SMEs, ISO 50005:2021 and the race to net zero
A new standard aims to simplify the implementation of energy management systems for smaller businesses that want to assist in combating climate change. How will ISO 50005:2021 help in the race to net zero carbon emissions?
What next for occupational health and safety management standards?
Richard Green CQP FQCI, founder and owner of Kingsford Consultancy Services, takes a closer look at the work being carried out on two standards in the ISO 45000 family that could impact on occupational health and safety management for all organisations.
A risk-based approach to product safety?
The UK Government is undertaking a major review of product safety legislation. Here, we assess some of the key findings from its consultation so far.
People engagement: Three keys to success
Competence, awareness and communication are vital in maximising the principles behind ISO 9000:2015 to help people become high achievers, says Jessen Yeoh, a principal auditor and advisor.
Layered process audits show the benefits of focusing on facts as well as faults
Layered process audits have long been established in the automotive industry, but they can also play a key role in improving quality standards across a range of other sectors, says Ravindiran Gurusamy, an IRCA Certificated Associate Auditor.
How to conduct a value-added management system audit
Having the right motivation and proactively identifying opportunities for improvement are key, says Jessen Yeoh CQP MCQI, IRCA Principal Auditor, and Principal Advisor at P Excel Advisory.