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Managing the risks of risk assessments
Caitlin McArthur, Audit & Compliance Manager at Sodexo, addresses the many challenges around assessing risk at work.
Quality – the gold standard in projects and services
Mott MacDonald Quality Director Judith Ward and Senior Quality Manager Scott Walker discuss the importance of quality and the consequences of not addressing it.
Artificial intelligence: A new revolution in quality manufacturing?
Artificial intelligence is an integral part of everyday life, and it can revolutionise manufacturing processes, says CQI member Robert Kurek.
A psychologist, a quality guru and a president walk into a bar…
Andy Nichols CQP FCQI takes a closer look at why audit checklists can be a polarising subject.
ISO 9001 in healthcare: Certifying a service, not a product
What are the challenges of becoming certified to ISO 9001 in the healthcare sector? Denis Foley CQP MCQI explains.
Importance of allocating sufficient planning time for an ISO audit
Tony Brachmanski CQP MCQI takes a closer look at how much time auditors should spend planning an audit.
Driving sustainable IT with quality assurance
Quality assurance should be at the heart of improving sustainable IT practices, says Kashif Husain.
The auditing dilemma
Should auditors focus more on human behaviour and how could this be measured? Ian Rosam, Chief Product Officer at DeepFathom explains why this question is key.
The importance of gap assessments in auditing
Conducting a gap assessment is a vital first step when implementing a new management system or integrating one with an existing system. IRCA Lead Auditor Andy Lau explains the steps that must be taken to ensure conformance with certification body standards.
Building a quality culture
A quality culture is at the heart of any successful organisation. Consultant and communication coach Lesley Worthington outlines the key building blocks to achieve it.