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Why the world needs ISO 41001
The new standard aims to help facilities management teams improve efficiencies across a range of areas, from procurement to operations to maintenance. Chris Craggs explains why it’s needed now more than ever.
Rating quality
Ratings systems could change the way we view quality standards and the role that organisations, such as ISO, play in quality certification.
Beyond the quality standards
Bob Goodwin, MSc (TQM), CQP, MCQI, takes a look at what businesses need in order to develop a quality culture, and how quality professionals can drive this improvement beyond what is required by ISO standards.
Redefining quality professionals for the next generation
Richard Kinslay, PCQI, quality engineer, shares his vision on helping budding talent understand the significance of quality.
Whole process improvement in construction projects
Helen Soulou, CQP FCQI, quality manager at Heathrow Airport, explains how the quality toolbox can transform a culture of snag lists and rework.
The power read: 5 minutes that could boost your career in quality management
John Fenner, CQP FCQI, group compliance director at John F Hunt, gives his advice on what it takes for quality professionals to rise to the top.
The cost of rework: Finding the key to improving productivity in construction
Seán Connolly, the quality leader at Expanded, a Laing O'Rourke company, asks whether reducing rework is the key to improving productivity in construction.
Leadership in quality: How to structure your approach
William Whittaker, CQP MCQI, says the right leadership style can help quality professionals have a huge impact during uncertain times.
Getting value from your supply chain
Bob Hughes, CQP FCQI, explains why an organisation’s products and services are only as good as its supply chain.
Brexit: Quality challenges facing new supply chains
Adeyemi Shodipo, director at training and consultancy company Charis Management Systems, explains why the quality profession will play a crucial role post-Brexit.