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Improving competitiveness with nine quality management tools

Published:

Quality management tools are essential for organisations to maintain a competitive edge in the market. These tools aid in identifying areas for improvement, reducing waste, and enhancing productivity, leading to cost savings, improved quality, increased customer satisfaction and loyalty. Quality professionals can improve their individual and team performance by utilising these tools, contributing to the overall success of the organisation.

​Top tips for problem solving with ISO 9001:2015

Published: 9 Aug 2016

David Finney, CQP MCQI, founder of The Energy of Conversation and trainer in coaching and auditing, shares his top tips for problem solving, while meeting the requirements for ISO 9001:2015.

Quality World covers

Quality World magazine

Published: 8 Aug 2016

The leading independent magazine dedicated to quality. Access this month's issue online now if you're a member of the CQI or IRCA, or read a sample of the magazine below and find out how to subscribe.

Improvement through staff engagement

Published: 9 Jul 2016

In part two of our series following British start-up Riversimple, staff custodian Stafford Lloyd explains the employee aspect of the company’s unique governance model.