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![Gunther Augustin, Director of Global Quality Assurance at Dr Schar Gunther Augustin, Director of Global Quality Assurance at Dr Schar](/sites/default/files/styles/block_listing_mobile/public/2024-05/augustin.jpeg?itok=exwmgSPv)
Ensuring quality is baked right in
Manufacturer Dr Schär produces food for people with special nutritional needs, with quality at the heart of the production process from field to plate. Here, we take a closer look at a case study of an organisation that employs continuous improvement to meet stringent standards in food safety – and taste.
![Author Susan Samaroo CQP MCQI Susan Samaroo CQP MCQI](/sites/default/files/styles/block_listing_mobile/public/2024-05/susan_samaroo_cropped.jpeg?itok=GXsEZ0qr)
Embracing the full picture
Susan Samaroo CQP MCQI outlines the critical role of a 360° business process map in an organisation.
![Measuring graph with five blocks with hearts going up measuring graph with five blocks with hearts going up representing progress and measuring love](/sites/default/files/styles/block_listing_mobile/public/2023-08/gettyimages-1173998851_lq.jpg?itok=ZbWUIZBW)
Not everything can be measured
Can measuring something actually devalue it? Ryan Renard CQP MCQI makes the case.
![Robot hand and human hand holding puzzle pieces as a way of representing collaboration Robot hand and human hand holding puzzle pieces as a way of representing collaboration](/sites/default/files/styles/block_listing_mobile/public/2023-08/gettyimages-949212044_lq.jpg?itok=Qy-RAEwC)
What are we going to do with artificial intelligence?
Artificial intelligence is integral in many sectors, and quality management systems are no exception, says senior auditor Pedro Mejias.
![How not to audit - Learnings from Audit SIG’s LinkedIn group Drawing on opinions from members of the CQI Audit SIG’s LinkedIn group, we look at some of the pitfalls to avoid when conducting an audit.](/sites/default/files/styles/block_listing_mobile/public/2023-08/gettyimages-1183393108_lq.jpg?itok=cFkB2qi-)
How not to audit: Learnings from Audit SIG’s LinkedIn group
Drawing on opinions from members of the CQI Audit SIG’s LinkedIn group, we look at some of the pitfalls to avoid when conducting an audit.
![](/sites/default/files/styles/block_listing_mobile/public/2024-02/Deming%20QW%20Feb2014.jpg?itok=nJbyiVQq)
Applying Deming’s principles to hiring auditors
Lead auditor Rasoul Aivazi explains how Deming's principles of profound knowledge apply to a conscientious approach to auditing.
![How to keep success after attaining ISO 9001 certification Achieving certification to ISO 9001 is not the end of the quality journey, says Susan Samaroo CQI MCQP.](/sites/default/files/styles/block_listing_mobile/public/2023-08/susan_samaroo_cropped.jpeg?itok=zz-ZjXyA)
How to keep success after attaining ISO 9001 certification
Achieving certification to ISO 9001 is not the end of the quality journey, says Susan Samaroo CQP MCQI.
![Continuing the quality journey after winning Emerging Talent award 2020 In the latest of our series of Q&As with winners of the International Quality Awards Emerging Talent category, we catch up with the 2020 winner, John Jack, Quality Engineer at LifeScan.](/sites/default/files/styles/block_listing_mobile/public/2023-07/john_jack_-_2023_cropped.jpg?itok=UE1RlO2-)
Continuing the quality journey after winning Emerging Talent award 2020
In the latest of our series of Q&As with winners of the International Quality Awards Emerging Talent category, we catch up with the 2020 winner, John Jack, Quality Engineer at LifeScan.
![Communicating quality through storytelling Sandy Domingos-Shipley CQP MCQI on how to improve engagement through telling stories](/sites/default/files/styles/block_listing_mobile/public/2023-07/gettyimages-170005774_lq.jpg?itok=YChxnUu-)
Communicating quality through storytelling
Sandy Domingos-Shipley CQP MCQI on how to improve engagement through telling stories.
![Quality management systems offering sustainable solutions to reduce waste Murugesh Siva examines how quality management systems can assist in the key areas of managing both industrial and metal waste](/sites/default/files/styles/block_listing_mobile/public/2023-07/murugesh_siva_copy.png?itok=1fdX83Ml)
Quality management systems offering sustainable solutions to reduce waste
Murugesh Siva examines how quality management systems can assist in the key areas of managing both industrial and metal waste.