Search
Search our content by date or relevance.
Creating a quality culture with TQM
Miguel Cartañá, Senior Quality Consultant at AQC Group, Spain, explains the importance of Total Quality Management (TQM), and the principles quality teams and their businesses should adopt to achieve success.
Setting and meeting KPI targets
Paul Vaughan, CQP FCQI, Quality Manager at Siemens Rail Automation, UK, explains the importance of setting key performance indicators (KPIs) for business.
Risk-based thinking in ISO 9001
Ian Stahler, CQP MCQI, Independent Quality Specialist, explains why a revision for ISO 9001’s risk-based thinking requirements is needed for businesses in current times.
Supporting women in quality
Lionel Abbey, CQP FCQI, explains how he has helped support Akorfa Wuttor, Assistant Lecturer at University of Professional Studies, Accra (UPSA), Ghana, in her career, and how UPSA’s quality management course is attracting more women into quality roles across Africa.
Innovation: the great opportunity
The CQI’s fifth Corporate Connect event of the year explored how human design thinking can encourage successful innovation.
A common-sense approach to internal IMS audits
Sponsored article: Alan Grogan, CQP MCQI, shares his six-step model to managing the requirements of auditing integrated management systems.
Deming Management for Quality (part 2): Systemology - Everything is connected
In the second part of this four-part series on Deming’s System of Profound Knowledge, Alan Clark and Tony Korycki look at organisations as systems, and the importance of ‘seeing the bigger picture’ to stay relevant
How I’m engaging 1,000 employees in ISO 9001:2015
Kelsey Hopkinson, group environmental compliance manager at Places for People, explains how her organisation is transitioning to the revised standard for quality management systems.
Update: ISO 19011 guidance on auditing management systems
Richard Green explains the fundamental changes to ISO 19011:2011
Best of the CQI eLibrary: environmental management
Read five of the latest journal articles on environmental management for quality professionals