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Quality not compulsory? It's your funeral...
Published: 26 Apr 2024
The UK’s funeral industry relies on its trade associations for quality assessment and codes of conduct, but change could be on the way.
Breaking down language barriers
Published: 3 Oct 2022
Quality Engineer Benjamin Clifford, who works for DISCO Corporation in Japan, was a finalist in the Emerging Talent category at this year’s CQI International Quality Awards. Here, he explains his journey into auditing, and how a multi-lingual auditing programme is improving standards in his organisation.