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Susan Samaroo CQP MCQI

Embracing the full picture

Published: 9 May 2024

Susan Samaroo CQP MCQI outlines the critical role of a 360° business process map in an organisation.

Quality World covers

Quality World magazine

Published: 8 Aug 2016

The leading independent magazine dedicated to quality. Access this month's issue online now if you're a member of the CQI or IRCA, or read a sample of the magazine below and find out how to subscribe.