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Best of the CQI eLibrary: root cause analysis
Organisations are encouraged to use root cause analysis to identify errors and implement preventative action. We highlight five top articles to help you better understand root cause analysis.
Best of the CQI eLibrary: environmental management
Read five of the latest journal articles on environmental management for quality professionals
Best of the CQI eLibrary: change management
Change management is a major challenge for quality professionals today. We highlight five of the latest articles on change management.
Why ISO 9001:2015 calls for a partnership approach
Lorraine Harrison, CQP MCQI, quality and compliance manager at Global Marine, explains how ISO 9001:2015 puts the focus on a cross-functional approach can help build the right culture
The context of the organisation
Bob Hughes, CQP FCQI, managing director of Temple Quality Management Systems, explains why understanding the organisation and its context offers the management team an opportunity to reflect on its successes.
The importance of standards today
Mark Braham, head of business assurance and member of the CQI Standards Panel, explains the importance of standards in quality today.
Professional-level courses
These courses are for those who are currently practicing quality and are in, or aspire to leadership or senior management.
Auditing for improvement
Dan Kent, CQP FCQI, Head of Quality at Lloyd’s Register, explains how internal and external auditors can benefit from the CQI's Profession Map and drive improvement.
Foundation-level courses
These courses are perfect for those new to quality or who work in another profession.
Practitioner-level courses
These courses are made for those practising quality and aspiring towards middle management.