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Quality re-imagined
Software quality assurance manager Ramesh Mahadevan examines how the quality profession has gone on a cyclical journey from performance to compliance – and back again.
Upholding the ethics of auditing
What ethical challenges could an auditor face when scrutinising an organisation’s quality management system? George Nyambuya PCQI takes a closer look.
The process approach to audit – a unicorn?
A 'process approach' is mentioned in the guidance documents for several standards, but is not defined in terms of implementing an audit of a quality management system. Andy Nichols CQP FCQI takes a closer look at this apparent paradox.
Unlocking the key to successful audits
A well-planned audit is the key to success, says Quality Assurance Quality Control Engineer K Amarnath.
Considering an alternative Lean approach to ISO's Harmonized Structure
Sucilla Harrikissoon CQP MCQI examines the importance of a Lean approach to implementing ISO’s Harmonized Structure.
Creating a quality culture with TQM
Miguel Cartañá, Senior Quality Consultant at AQC Group, Spain, explains the importance of Total Quality Management (TQM), and the principles quality teams and their businesses should adopt to achieve success.
Innovation: the great opportunity
The CQI’s fifth Corporate Connect event of the year explored how human design thinking can encourage successful innovation.
CQI and Crossrail quality report: Mind the Gap
As part of Crossrail’s Learning Legacy programme, a new report has been produced in partnership with the CQI, exploring the lessons learned about quality in the supply chain.
ISO 9001:2015 and ISO 14001:2015 – CQI Transition Policy
CQI and IRCA Transition Policy for ISO 9001:2015 and ISO 14001:2015